Open to opportunities

Anand Sapruu

@anandsapruu

Message

Programme Manager driving growth through operations, CRM and digital transformation.

India

Message

What I'm looking for

I seek roles where I can lead cross-functional programs, drive digital transformation and revenue growth, mentor teams, and implement data-driven processes in a collaborative, outcome-focused culture.

I am a results-driven Programme Manager with deep experience in business operations, project delivery, and cross-functional leadership, having founded and led A & R Healthcare since 2017. I focus on aligning programmes with organizational goals, delivering measurable ROI, and improving customer experience through structured program management.

I have led sales, marketing, and IT teams to achieve consistent revenue growth, implemented NPS-based customer satisfaction initiatives, and leveraged Salesforce CRM and digital tools including Generative AI to optimize workflows and pipeline reporting. Key achievements include 30% YoY growth from program-led sales initiatives and multiple Seller Excellence awards.

I bring hands-on experience in budgeting, vendor negotiations, product launches, and mentoring high-performing teams, and I seek opportunities to drive transformation, operational excellence, and scalable growth in a mission-driven organization.

Experience

Work history, roles, and key accomplishments

Current

Programme Lead

Current

A & R Healthcare Pvt. Ltd.

Jan 2017 - Present (8 years 8 months)

Founded and led multi-phase business development and operational programs, achieving 30% YoY revenue growth and improving client retention via NPS-driven initiatives while managing budgets and vendor contracts.

Program Management Salesforce CRM Business Development NPS Budgeting Vendor Management Team Leadership Digital Transformation

Education

Degrees, certifications, and relevant coursework

G.D. Goenka School of Management (Lancaster University)

Bachelor of Science, Information Technology

Completed a Bachelor of Science in Information Technology through G.D. Goenka School of Management in collaboration with Lancaster University, graduating in 2017.