Looking for a job

Ana Michel

@anamichel

Message

I streamline operations, administration, and customer support for efficient, high-quality results.

United States

Message

What I'm looking for

I'm looking for an operations, administrative, or customer support role where I can improve processes, coordinate daily work, support teams and clients, and deliver organized, high-quality results in a fast-paced environment.

I've led daily operations, administration, client relations, financial records, scheduling, vendor relationships, and project coordination as Founder & Operations Manager at Felkan Co.

At Fruit Organic LLC, I managed operations, sales, inventory, supplier relationships, and marketing strategies that increased brand visibility and revenue.

I've supported quality and inventory control at Mission LLC and Frank Detail – Manheim, maintaining accurate records, conducting inspections, documenting issues, and improving service quality.

Across RANNIK Company and Hugo Boss, I've coordinated office operations, supervised and trained staff, prepared reports, strengthened customer service, and delivered sales-focused client support in English and Spanish.

Experience

Work history, roles, and key accomplishments

Founder & Operations Manager

Felkan Co.

Jan 2023 - Jan 2026 (3 years)

Spearheaded daily operations, administration, and client relations, improving efficiency and customer satisfaction. Managed financial records, scheduling, vendor relationships, and project coordination.

Operations Management Administration Client Relations Financial Records Scheduling Vendor Management Project Coordination Process Improvement

Operations & Quality Specialist

Frank Detail – Manheim Orlando

Jan 2024 - Jan 2025 (1 year)

Performed detailed quality inspections on vehicles to ensure compliance with company standards before delivery. Identified and documented issues to improve service quality and customer satisfaction.

Quality inspection Documentation Attention To Detail Customer Satisfaction

Inventory & Quality Control Specialist

Mission LLC

Jan 2023 - Jan 2024 (1 year)

Maintained accurate inventory records and monitored stock levels, reducing discrepancies and preventing overstock and shortages. Conducted quality inspections and prepared reports for data-driven decision making.

Inventory Management Quality Control Data Entry Reporting Documentation

Founder & Operations Manager

Fruit Organic LLC

Jan 2022 - Jan 2023 (1 year)

Managed business operations, sales, inventory, and supplier relationships. Built strong customer relationships and created marketing strategies that increased brand visibility and revenue.

Business Operations Sales Inventory Management Supplier Relations Customer Relationship Management Marketing Strategy

Operations & Quality Specialist

Frank Detail – Manheim

Jan 2021 - Jan 2022 (1 year)

Inspected vehicles post-detailing to ensure quality, consistency, and accuracy. Maintained accurate records and supported continuous process improvements.

Quality inspection Record keeping Process Improvement

Administrative & Operations Coordinator

RANNIK Company

Jan 2017 - Jan 2021 (4 years)

Coordinated daily office operations, schedules, and team activities to support productivity. Supervised staff, provided training, and improved team performance and retention.

Administrative Support Operations Coordination Staff Supervision Training Reporting Documentation Customer Service

Sales Associate

Hugo Boss

Jan 2014 - Dec 2014 (11 months)

Delivered exceptional customer service and product knowledge to drive sales. Achieved sales goals and maintained high standards of visual merchandising.

Customer Service Sales Visual Merchandising