@anafaria
Sales Representative at ManPower (DECO PROTeste), acquiring new subscribers through cold databases.
PortugalAt ManPower (DECO PROTeste), I acquire new subscribers through cold databases and phone-based contact.
Before that, as Commercial Manager at ManPower (NOS), I acquired corporate clients through cold leads and communicated in Portuguese and English.
At RHMAIS (Vodafone), I supported customers with backoffice work, technical support, and the management of clients, requests, complaints, orders, and services. I also provided support in Portuguese and English through chat, email, and phone.
Work history, roles, and key accomplishments
ManPower (DECO PROTeste)
Feb 2026 - Present (8 months)
Acquired new subscribers through cold databases and phone-based contact.
ManPower (NOS)
Jul 2025 - Feb 2026 (7 months)
Acquired corporate clients through cold leads and phone-based contact, communicating in Portuguese and English.
RHMAIS (Vodafone)
Nov 2017 - Jul 2025 (7 years 8 months)
Provided customer support, backoffice and supervisor assistance, managed complaints, orders, and technical support via chat, email, and phone in Portuguese and English.
Associação Apoio à Vida
Oct 2017 - Nov 2017 (1 month)
Managed donation requests and contacted companies and potential suppliers via phone.
Casos Concretos
Sep 2015 - Oct 2017 (2 years 1 month)
Provided customer support, handled service requests, order and complaint management, and phone-based support in Portuguese and English.
Degrees, certifications, and relevant coursework
Interior and Exterior Design Technician / 12th Grade / Level 4, Interior and Exterior Design
2012 - 2015
Completed the Interior and Exterior Design Technician program, achieving the 12th grade and Level 4 qualification.
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