Anabel Nunez

Provided bilingual chat support for guest inquiries, reservations, and service coordination. Managed property calendars and assisted with scheduling cleanings and maintenance.

Scheduled appointments across seven hospitals with precision and HIPAA compliance. Managed 60+ daily scheduling requests while maintaining data accuracy and timely service.

Processed financial transactions, loan payments, and member inquiries efficiently. Supported online and mobile banking users through remote assistance.

Explained vision plan benefits and processed claims with a focus on accuracy and compliance. Resolved member inquiries and provided bilingual support across multiple communication channels.

Guided individuals through health insurance enrollment and eligibility verification. Delivered accurate and empathetic support while ensuring regulatory compliance.

Negotiated payment plans and monitored accounts for compliance with agreements. Achieved performance goals with consistent professionalism and empathy.

Scheduled appointments, translated documents, and supported daily office operations.

Processed customer transactions and resolved account inquiries with precision and courtesy.

Completed high school education at Our Lady of Mount Carmel in Baltimore, MD.

Completed the AAPC Medical Coding course, providing a solid understanding of medical documentation and compliance.