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Juan Hernandez

@juanhernandez3

I coordinate patient services, medical billing, insurance verification, and office operations across healthcare settings.

Puerto Rico

Message

I've supported patient services and office operations at B-ONE PR LLC, Centro Oftalmológico de Arecibo, and Doctor's Center Hospital. I coordinate appointments, scheduling, insurance eligibility, referrals, billing, patient records, payments, and daily cash reconciliation.

At B-ONE PR LLC, I also manage inventory, purchasing, product sales, online stock availability, and gait and posture assessments using Foot Levelers. I use ChiroTouch, EyeMD, Assertus, MediTech, Microsoft Word, and Excel to keep records, reports, and patient flow organized.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

B-ONE PR LLC

Feb 2024 - Present (2 years 7 months)

Provide customer service and coordinate appointments via phone and WhatsApp. Manage inventory, product sales, purchasing, and online stock availability.

Customer Service Inventory Management Medical Billing Insurance Verification ChiroTouch Microsoft Word Excel Data Entry Records Management Communication Skills Time Management Teamwork Adaptability

Office Assistant

Centro Oftalmológico de Arecibo

Oct 2021 - Feb 2024 (2 years 4 months)

Customer service, patient registration, scheduling, and communications. Managed insurance billing and patient records using EyeMD and Assertus.

Customer Service Medical Billing Insurance Verification Patient Scheduling Data Entry Records Management EyeMD Assertus Communication Skills

Registration Officer

Doctor's Center Hospital

Jul 2018 - Oct 2021 (3 years 3 months)

Registered ER patients and verified insurance information. Maintained patient records in MediTech and managed communications, customer service, and cashier functions.

Customer Service Insurance Verification Medical Records Meditech Data Entry Communication Skills Cashier