Amy Stimac

Monitored and managed executive and personal calendars and inboxes, organised travel and performed credit card reconciliations while providing secretariat support and stakeholder liaison to progress branch action items.

Provided antenatal, birth and postnatal care delivering safe, high-quality clinical care and documentation, and supported students and colleagues to maintain best-practice standards.

Managed high patient volumes across antenatal, birth and postnatal settings, applied clinical judgment for risk management, and delivered training and supervision to midwifery and medical students.

Provided customer service and styling to meet KPIs, supported visual merchandising and cashiering tasks, and assisted training and supervision of seasonal staff.

Delivered postnatal care in a supportive role, performed patient observations and assisted multidisciplinary teams to ensure safe outcomes and maintain workplace safety standards.

Managed front desk operations including guest check-in/out, till reconciliation and coordination with hotel departments using Opera PMS to deliver personalised customer service.

Handled high-volume calls and guest account management using Opera PMS, delivered high-standard customer service and trained new staff during a period of high turnover.

Completed a Bachelor of Midwifery program focused on antenatal, intrapartum and postnatal clinical care.

Completed studies in hotel management resulting in a Bachelor-level qualification and obtained a Diploma in Hotel Management.