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radheesh User

@radheeshuser

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Experienced project coordinator and office manager with nursing training.

Germany

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What I'm looking for

I seek a role combining project/operations leadership with hands-on customer or healthcare service in a collaborative, process-driven organization that values multilingual communication and opportunities for impact and growth.

I am an experienced project coordinator and office manager with over a decade of cross-border experience in operations, client communication and customer service. I combine project management certification with hands-on administration and people management skills.

I hold a PMP and Certified Scrum Master credential and have led project delivery for international clients, ensuring adherence to TATs, SLAs and quality expectations. I have managed budgets, procurement, vendor relationships and multi-stakeholder communication across India, Dubai and Germany.

My recent work includes nursing training in Germany where I provide direct patient care and personal assistance, demonstrating empathy and practical caregiving skills alongside my administrative background. I also have experience translating German medical material into English to support production workflows.

I am a multilingual professional (Malayalam native, English C1, German B2) with strong IT proficiency in MS Word, Excel and Outlook, plus management strengths in planning, team collaboration, business development and customer service. I bring a results-oriented, adaptive approach and valid German work and residence authorization through May 2027.

Experience

Work history, roles, and key accomplishments

Current

Nurse Trainee

Current

Vidacta Schule

Jun 2024 - Present (1 year 4 months)

Pursuing professional nursing and providing personal care to elderly residents including bathing, medication assistance, feeding, and social engagement to maintain wellbeing.

Patient Care Personal assistance Communication

Projects Coordinator

Straive

Nov 2022 - Aug 2023 (9 months)

Managed end-to-end project delivery for Springer Nature projects, ensuring adherence to TAT/SLA, coordinating German stakeholders, and translating German medical content to English for production.

Project Coordination Translation (German ↔ English)Quality Control Resource Allocation

Business Manager

Tejaswini Ayurveda Clinic & Wellness Centre

Dec 2015 - Dec 2020 (5 years)

Oversaw clinic operations including appointment scheduling, customer service, staff payroll, cash and online payment reconciliation, stock management, and hygiene standards to ensure high patient satisfaction.

Clinic Operations Customer Service Scheduling Payroll Processing Inventory Management

Administrative Coordinator

Green World Fire & Safety Institute

Sep 2014 - Aug 2015 (11 months)

Managed branch operations including customer service, staff management, procurement, fees collection, salary disbursement, marketing events, and student counselling while reporting to Director of Operations.

Branch Management Customer Service Procurement Cash Management Event Coordination Counselling

Office Manager

Al Warqa Contracting LLC

Oct 2005 - May 2013 (7 years 7 months)

Oversaw office administration, project coordination and facilities management for a construction firm, handling document control, budgeting, procurement, payroll, vendor negotiations, and supervision of pool maintenance operations.