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Amy MacIsaac

@amymacisaac

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Experienced Digital Transformation Ops Lead with a focus on partnerships.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my partnership expertise in a dynamic environment, focusing on strategic initiatives and team leadership.

I am a seasoned professional with extensive experience in digital transformation and partnership management. My career spans over two decades, during which I have successfully led teams and managed complex projects across various industries. At Tulip Interfaces, I currently oversee a team of Digital Transformation Coordinators, guiding them in the administration of commercial opportunities and ensuring the successful delivery of our solutions.

Previously, I served as the VP of Partnerships at JRNI Ltd., where I established strategies to enhance cross-channel conversion and managed key partner relationships. My tenure at Google allowed me to develop a deep understanding of relationship management across product areas, where I was responsible for high-profile partnerships with companies like Twitter and LinkedIn. My ability to negotiate complex agreements and drive strategic initiatives has consistently contributed to business growth and customer acquisition.

Experience

Work history, roles, and key accomplishments

Current

Digital Transformation (Dx) Ops Lead

Current

Tulip Interfaces, Inc.

Oct 2022 - Present (2 years 8 months)

Managed and mentored a team of Digital Transformation Coordinators and Partner Adoption Managers. Guided the Digital Transformation Ops team on the coordination and administration of commercial opportunities in motion.

Digital Transformation Operations Management Proposal Management Partner Management Workflow Optimization Content Creation

VP of Partnerships

JRNI Ltd.

Jan 2020 - Present (5 years 5 months)

Established and maintained strategies to support the company's mission to drive cross-channel conversion. Managed the Partnerships team and worked cross-functionally to maximize the value of partner relationships.

Partnership Management Cross Functional Team Leadership Conflict Resolution Contract Negotiation Customer Acquisition Business Growth

Cross Product Areas, Partnerships Principal

Google Inc.

Jan 2017 - Present (8 years 5 months)

Provided thought leadership on relationship management strategy across product areas and regions. Responsible for key partnerships including Twitter, Wikimedia, Weather Co, LinkedIn, Getty Images, and Shutterstock.

Partnership Management Relationship Management Cross Functional Collaboration Strategic Planning Competitive Analysis Workflow Management User Tools Compliance

Search & Social Impact Partnerships, Partnerships Principal

Google Inc.

Jan 2010 - Present (15 years 5 months)

Responsible for key search and science fair partnerships such as Twitter, Inc., Scientific American, National Geographic, Lego Education, and Virgin Galactic. Led global projects to enable product and marketing launches, content expansion, and operational projects.

Partnership Management Contract Negotiation Relationship Building Budget Management Training

AdWords, Sales and Operations Manager

Google Inc.

Apr 2004 - Present (21 years 2 months)

Managed a team of Customer Service Representatives supporting top Google clients, responsible for over $1 billion in annual revenue. Spearheaded large-scale projects such as the transfer of accounts between sales channels to ensure higher quality customer service.

Team Management Customer Service Project Management Process Improvement Product Launch Sales Strategy Data Analysis

Regional Team Lead

LookSmart, Ltd.

Jan 2003 - Present (22 years 5 months)

Reviewed and approved new and amended contracts based on best practices and policies. Managed workload across the team for new and existing account assignments and related work.

Contract Review Workflow Management Account Management Territory Planning Process Improvement Employee Development Training Coaching

Senior Program Manager

Terra Lycos

Oct 1998 - Present (26 years 8 months)

Managed Strategic Partners valued between $500,000 and $15 million, including Fox Sports Interactive and AmericanGreetings.com. Led cross-functional implementation teams of sales, ad tech, product management, and engineering.

Partner Management Cross Functional Team Leadership Data Analysis Project Management Process Development Training

Sales & Marketing

Ziff Davis Publishing, PC Week

Jan 1992 - Present (33 years 5 months)

Responsible for sales and marketing activities at PC Week. Contributed to the overall success of the publication through various initiatives.

Sales Marketing Publishing Client Relations Advertising

Education

Degrees, certifications, and relevant coursework

Northeastern University

Bachelor of Science, Business Administration, Marketing

Completed a Bachelor of Science degree in Business Administration with a focus on Marketing. Gained comprehensive knowledge in business principles and marketing strategies.