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Amy Amy Gilson

@amyamygilson

I lead compliance, security controls, and real estate closing operations with 15+ years of systems administration experience.

United States

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What I'm looking for

I'm looking to apply my compliance, security controls, automation, training, and customer-service experience to improve processes, reduce risk, and help teams deliver strong results.

I've led application security and compliance work at Transamerica, where I advanced from contractor to Senior Application Security Analyst and led a team of eight professionals. I improved entitlement reviews, supported SOX compliance, and co-led a shift from manual Excel processes to a JIRA Kanban system.

Today, I manage real estate closings at O’Shea & O’Shea while serving as a REALTOR®/Broker Associate. I bring practical experience resolving title issues, preparing closing documents, training teams, strengthening compliance processes, and using automation to streamline operations.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Closer

Current

O'Shea & O'Shea, PC

Jul 2023 - Present (3 years 2 months)

Resolved title issues and prepared closing documents to ensure smooth real estate transactions. Maintained compliance with Iowa law and managed client portfolios.

Real Estate Closing Title Resolution Documentation Preparation Compliance Client Management

Current

REALTOR/Broker Associate

Current

Keller Williams Legacy Group

May 2019 - Present (7 years 4 months)

Generated leads, conducted property comparisons, and facilitated property viewings and negotiations. Maintained compliance with Fair Housing laws and promoted properties through listings and open houses.

Real Estate Lead Generation Negotiation property listing Compliance With Fair Housing Laws Command

Director of Compliance

Keller Williams Legacy Group

Aug 2020 - Nov 2023 (3 years 3 months)

Ensured legal and regulatory compliance for real estate transactions among 200+ agents. Developed training programs and communicated audit findings to agents.

Compliance Regulatory Affairs Training Audit Policy Reviews

Senior Application Security Analyst

Transamerica

Jan 2016 - Dec 2019 (3 years 11 months)

Oversaw access controls and compliance with SOX standards. Led entitlement reviews and mentored analysts, co-leading agile implementation of an entitlement review board.

Access Control SOX Compliance Entitlement Reviews Agile Jira SharePoint Security Mentorship

Salon Consultant

National Salon Resources

Jan 2014 - Dec 2017 (3 years 11 months)

Managed inventory, implemented merchandising strategies, and provided product education to customers. Handled cash transactions with 100% accuracy.

Inventory Management Merchandising Customer Service Cash Handling Product Knowledge

Technical Support Rep

TaxAct/Teksystems

Jan 2016 - Dec 2016 (11 months)

Troubleshot Microsoft OS and security software issues, resolving technical problems and ensuring customer satisfaction.

Microsoft OS Troubleshooting Customer Support Security Software

Internet Sales & Tech Support Consultant

GoDaddy

Jan 2015 - Dec 2015 (11 months)

Advised customers on products and services, configured email and hosting profiles, and resolved technical issues.

Sales Technical Support Email Configuration Troubleshooting Microsoft Office 365

Assistant Manager

Maurices

Jan 2014 - Dec 2015 (1 year 11 months)

Led a team of 14 associates, ensured store organization, and contributed to recruitment. Drove sales growth and minimized shrinkage.

Team Leadership Customer Service Sales Recruitment Store Operations

Child Care Coordinator

Marine Corps Base Chapel Kailua

Jan 2011 - Dec 2013 (2 years 11 months)

Coordinated volunteer schedules and implemented rules for childcare services. Led a team of 15 volunteers to redesign the childcare room.

Volunteer coordination Team Leadership Childcare Scheduling

Store Manager

Cosmo Prof

Jan 2008 - Dec 2009 (1 year 11 months)

Oversaw store operations, strengthened merchandising, and conducted interviews and training. Reduced shrinkage by 20% through inventory monitoring and security procedures.

Store Management Merchandising Inventory Control Training Shrinkage Reduction