Open to opportunities

April Ulmer

@aprilulmer

Message

Experienced Senior Security Administrator with a focus on compliance.

United States

Message

What I'm looking for

I am looking for a role that allows me to enhance security measures while fostering a culture of compliance and awareness.

I am a dedicated Senior Security Administrator with extensive experience in information security, compliance, and risk management. At SHAZAM, I have successfully conducted security audits, developed security control validation programs, and created detailed audit reports that effectively communicate findings to senior management. My role involves monitoring IT infrastructure security and managing encryption key processes, ensuring adherence to regulatory standards.

Throughout my career, I have been proactive in researching emerging security threats and advising management on best practices. I have also mentored junior employees, promoting security awareness within the organization. My ability to balance multiple security projects in deadline-driven environments has been instrumental in ensuring timely completion and compliance with security policies.

With a strong foundation in access control administration and a commitment to continuous improvement, I am eager to leverage my skills and experience to contribute to a forward-thinking organization that values security and compliance.

Experience

Work history, roles, and key accomplishments

Current

Senior Security Administrator

Current

SHAZAM

Jul 2021 - Present (3 years 10 months)

Conducted information security audits, documenting key controls and ensuring compliance with security policies and best practices. Developed and executed security control validation programs, identifying gaps and recommending corrective actions. Created detailed audit reports, effectively communicating findings to senior management and stakeholders.

Security Auditing Security Policies Audit Reporting Key Management Project Management

Security Administrator II

SHAZAM

Aug 2018 - Present (6 years 9 months)

Managed access control administration for applications, systems, and facilities, ensuring compliance with least privilege policies. Served as an A-side key custodian, maintaining key management processes and ensuring adherence to regulatory and industry best practices. Developed and updated security operational procedures, improving compliance with best practices and regulations.

Access Management Key Management Security Operations Technical Support Security Monitoring Mentoring

Security Administrator EL/I

SHAZAM

May 2013 - Present (12 years)

Acted as an access control Administrator for applications, systems and facilities in a diverse environment. Participated in key management activities as an A-side key custodian, including maintenance of operational processes and documentation. Updated and maintained operational procedural documentation, ensuring adherence to best practices and regulatory requirements.

Access Management Key Management Security Monitoring Physical Security Mentoring Help Desk Support

Security Reception

SHAZAM

Aug 2012 - Present (12 years 9 months)

Managed visitor entry, creation of visitor access badges and maintenance of authorized visitor entry lists. Answered all inbound telephone calls to the general SHAZAM telephone number. Assisted callers as necessary through the routing of calls to the appropriate support staff.

Access Badges Telephone Answering Routing Security Monitoring

Client Service Professional

H & R Block

Dec 2011 - Present (13 years 5 months)

Scheduled clients and managed client wait time expectations. Set clear expectations and explained drop-off procedure. Assured client focus, confidentiality, and privacy before, during, and after service.

Scheduling Wait Time Management Client Communication Confidentiality Privacy Cash Drawer Reconciliation

Teacher

KinderCare

Oct 2006 - Present (18 years 7 months)

Planned both long and short range activities in accordance with curriculum objectives, developmentally appropriate practice and program philosophy. Met the emotional, social, physical and cognitive needs of each child. Prepared monthly plan charts and completed bi-annual assessment of children’s development.

Curriculum Development Assessments Classroom Management

Americorps Vista

Department of Cultural Affairs

Jun 2006 - Present (18 years 11 months)

Reviewed applications for Iowa Great Places Initiative. Arranged meetings with potential “Great Places”. Maintained spreadsheets of cities and applications.

Spreadsheets Data Entry Documentation Communication

Office Automation Clerk

Marine Corps Family Team Building

May 2004 - Present (21 years)

Communicated with Marine Corps units and their families. Prepared training materials for Key Volunteer and L.I.N.K.S. training sessions. Recorded and reported to headquarters data on trainings.

Communication Reporting Event Coordination Phone Answering Computer Facilitation Account Tracking

Key Volunteer Coordinator

VMAQ-4

Feb 2003 - Present (22 years 3 months)

Served as the primary channel for the communication between the CO and the Key Volunteers on family matters. Developed an effective communications network among unit families. Ensured there was an updated family roster.

Communication Newsletter Oversight Event Planning

Key Volunteer

VMAQ-4

Apr 2002 - Present (23 years 1 month)

Provided information and referral services to families within the unit, connecting them with appropriate resources in times of crisis or need. Welcomed families entering the unit, making them aware of services available to them and acquainting them with the Key Volunteer Network. Communicated information to families, as requested by the Key Volunteer Coordinator and directed by the CO.

Information And Referral Communication Unit Cohesiveness Resource Connection