Amuyedo ChristopherAC
Open to opportunities

Amuyedo Christopher

@amuyedochristopher

Dedicated customer service leader with a passion for AI training.

Ghana

What I'm looking for

I am looking for a role that allows me to innovate in AI while enhancing customer service.

I am a dedicated professional with a strong track record in customer service, currently serving as a Team Leader at Multichoice Ghana. My journey in this role has been marked by a commitment to excellence, where I have successfully managed a team of customer service representatives, achieving a remarkable 95% customer satisfaction rate. My ability to resolve escalated concerns and implement process improvements has not only enhanced team performance but also contributed to significant organizational goals.

With a Bachelor of Science in Business Administration, I possess a solid foundation in marketing and business principles. My experience spans various roles, including machine operation and teaching, which have equipped me with a diverse skill set. I am fluent in English, Ewe, and Twi, allowing me to communicate effectively across diverse teams and clients. I am eager to leverage my leadership experience and problem-solving skills in the evolving field of AI training, where I can continue to deliver exceptional service in customer-centric environments.

Experience

Work history, roles, and key accomplishments

IG

Machine Operator

Innovations and Manufacturing Group

Jan 2018 - Nov 2018 (10 months)

Operated filling and packaging machines with precision, ensuring minimal downtime. Conducted routine maintenance to optimize equipment efficiency.

DC

National Service Assistant

Dawhenya Irrigation Center

Sep 2015 - Aug 2016 (11 months)

Assisted in agricultural processes, including planting and machinery maintenance, while developing a keen eye for detail through quality checks and operational support.

RS

Teacher (Mathematics and Science)

Rising Soul International School

Jun 2014 - Jul 2014 (1 month)

Simplified complex concepts to improve student understanding and performance in Mathematics and Science.

Education

Degrees, certifications, and relevant coursework

Central University College logoCC

Central University College

Bachelor of Science, Business Administration

2011 - 2015

Grade: Second Class (Lower Division)

Studied Business Administration with a focus on Marketing, gaining insights into market research, consumer behavior, and strategic marketing management.

FC

Florintech Computer College

Diploma, Graphic Design

2011 - 2011

Completed a diploma course in Coral Draw, focusing on graphic design principles and software skills.

Tech stack

Software and tools used professionally

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Amuyedo Christopher - Team Leader, Customer Service Representative - Multichoice Ghana | Himalayas