Amrita Acharya
@amritaacharya
Detail-oriented client care specialist with strong problem-solving skills.
What I'm looking for
With a Bachelor’s degree in Psychology, I have cultivated a strong foundation in understanding human behavior, which I apply in my professional roles. My experience spans across various client care positions, where I have honed my skills in managing customer experiences and handling financial operations. At Greenway Health, I successfully executed contractual terms and managed billing and collections, demonstrating my ability to thrive under pressure.
My role at Ivory Beauty Salon allowed me to develop excellent stakeholder management and influencing skills, which I continue to leverage in my current position. I am adept at working in multicultural environments and have a proven track record of adapting to organizational changes. My strong analytical skills enable me to assess the impact of social media strategies effectively, enhancing my contributions to any team.
Experience
Work history, roles, and key accomplishments
Client Care Specialist
Way2Cloud
Jan 2024 - Present (1 year 6 months)
Answered patient queries and worked on practice management software. Managed patient appointments, text updates, and collected outstanding balances.
Client Care Specialist
Greenway Health
Mar 2023 - Present (2 years 4 months)
Managed contractual terms and executed them for practices and doctors across the U.S. Handled financial operations including billing, collections, and contract negotiation.
Salon Manager
Ivory Beauty Salon
Jun 2014 - Present (11 years 1 month)
Responsible for managing and handling customer experience. Ensured client satisfaction through effective communication and service delivery.
Education
Degrees, certifications, and relevant coursework
Garden City College of Science & Management Studies, Bangalore University
Bachelor of Arts, Psychology, Journalism & English
Completed a Bachelor of Arts degree with a focus on Psychology, Journalism, and English. Gained foundational knowledge in these diverse fields.
Ispat English Medium School
ISC, General Studies
Completed the Indian School Certificate (ISC) examination. Developed a strong academic foundation across various subjects.
St. Joseph’s Convent School
ICSE, General Studies
Completed the Indian Certificate of Secondary Education (ICSE) examination. Acquired essential knowledge and skills in a comprehensive curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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