Amrita AcharyaAA
Open to opportunities

Amrita Acharya

@amritaacharya

Detail-oriented client care specialist with strong problem-solving skills.

India
Message

What I'm looking for

I seek a dynamic role that challenges my problem-solving abilities and allows for growth in customer experience management.

With a Bachelor’s degree in Psychology, I have cultivated a strong foundation in understanding human behavior, which I apply in my professional roles. My experience spans across various client care positions, where I have honed my skills in managing customer experiences and handling financial operations. At Greenway Health, I successfully executed contractual terms and managed billing and collections, demonstrating my ability to thrive under pressure.

My role at Ivory Beauty Salon allowed me to develop excellent stakeholder management and influencing skills, which I continue to leverage in my current position. I am adept at working in multicultural environments and have a proven track record of adapting to organizational changes. My strong analytical skills enable me to assess the impact of social media strategies effectively, enhancing my contributions to any team.

Experience

Work history, roles, and key accomplishments

WA

Client Care Specialist

Way2Cloud

Jan 2024 - Present (1 year 6 months)

Answered patient queries and worked on practice management software. Managed patient appointments, text updates, and collected outstanding balances.

Education

Degrees, certifications, and relevant coursework

GU

Garden City College of Science & Management Studies, Bangalore University

Bachelor of Arts, Psychology, Journalism & English

Completed a Bachelor of Arts degree with a focus on Psychology, Journalism, and English. Gained foundational knowledge in these diverse fields.

IS

Ispat English Medium School

ISC, General Studies

Completed the Indian School Certificate (ISC) examination. Developed a strong academic foundation across various subjects.

SS

St. Joseph’s Convent School

ICSE, General Studies

Completed the Indian Certificate of Secondary Education (ICSE) examination. Acquired essential knowledge and skills in a comprehensive curriculum.

Tech stack

Software and tools used professionally

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Amrita Acharya - Client Care Specialist - Way2Cloud | Himalayas