amit waghchaure

I am a customer-focused professional with over two years of experience across sales, customer support, and marketing, dedicated to resolving customer issues and improving satisfaction.

At VehiScrap I assist customers via website and social media, guide new users through onboarding and bidding features, and gather feedback to improve service delivery and user experience.

Previously, as a Business Development Executive at MindCraft Softwares, I served BFSI clients as the primary contact, coordinated cross-functional teams for onboarding and implementations, managed escalations, and delivered regular client updates that supported retention.

I hold certifications in Customer Service Fundamentals and Introduction to Customer Service, and I bring strong communication, problem-solving, CRM, and collaboration skills to roles focused on exceptional customer experiences.