Jaskaran Jaskaran
@jaskaranjaskaran
Fresher BCA graduate seeking Customer Support Executive role to improve customer satisfaction.
What I'm looking for
I am a BCA graduate with a focus on customer service, compliance management, and enquiry resolution. I bring strong communication, conflict-resolution abilities, and a detail-oriented approach to supporting customers.
I have practical familiarity with CRM, database administration concepts, customer feedback management, Power BI, and MS Excel, and I am motivated to apply these tools to improve service delivery and operational efficiency.
I am organized, analytical, and a team player who aims to learn quickly, follow customer service policies rigorously, and deliver outstanding support that enhances customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Fresher
Handled customer enquiries and service requests, analyzed customer needs to provide solutions, and followed service policies to enhance satisfaction. Applied basic CRM and feedback management to improve response quality.
Education
Degrees, certifications, and relevant coursework
SST Inter College
Intermediate, General/Intermediate
Completed Intermediate (higher secondary) education from SST Inter College in 2022.
SST Inter College
High School, General/Secondary Education
Completed high school education from SST Inter College in 2020.
Bareilly College, Bareilly
Bachelor of Computer Applications, Computer Applications
Completed Bachelor of Computer Applications (BCA) from Bareilly College, Bareilly.
Availability
Location
Authorized to work in
Job categories
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