Amit Chandra
@amitchandra
Customer service professional delivering exceptional experiences through strong communication and pr
IndiaWhat I'm looking for
I am a customer service professional with a BBA and four years of experience as a Customer Service Executive at I-energizer and Tech Mahindra, focused on delivering exceptional client experiences and building long-term relationships. I have completed merchandising and industry training across retail and manufacturing, and I am proficient in MS Office and database tasks.
I bring strong numerical ability, effective communication, quick decision-making, and disciplined teamwork to every role, with hands-on experience in production planning and control. I seek roles where I can apply my operational skills and customer-focused approach to improve service quality and client satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Tech Mahindra
Jul 2023 - Present (2 years 11 months)
Served as a Customer Service Executive, handling diverse customer interactions and ensuring timely resolution of concerns. Utilized strong communication and interpersonal skills to enhance customer experience and loyalty.
Customer Service Executive
I-energizer
Jun 2021 - Jul 2023 (2 years 1 month)
Provided exceptional customer service as a Customer Service Executive, resolving inquiries and issues efficiently. Maintained high customer satisfaction by effectively communicating solutions and building rapport.
Merchandiser
Second May International
Jun 2020 - Jun 2021 (1 year)
Completed a one-year training program as a Merchandiser, gaining hands-on experience in merchandising operations. Developed skills in product display, inventory management, and sales support within a retail environment.
Education
Degrees, certifications, and relevant coursework
Sharda University
Bachelor of Business Administration, Business Administration
2012 - 2015
Grade: 70%
Completed a Bachelor of Business Administration degree. Gained foundational knowledge in business principles and practices.
ISC Board
12th Grade, General Studies
2010 - 2011
Grade: 83%
Completed 12th grade under the ISC board. Achieved a strong academic performance.
ICSE Board
10th Grade, General Studies
2008 - 2009
Grade: 76%
Completed 10th grade under the ICSE board. Demonstrated solid academic achievement.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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