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Amit Chandra

@amitchandra

Customer service professional delivering exceptional experiences through strong communication and pr

India
Message

What I'm looking for

I am seeking a customer-service role in a dynamic, team-oriented company where I can use my communication, MS Office and operational skills to improve client satisfaction and grow into greater responsibility.

I am a customer service professional with a BBA and four years of experience as a Customer Service Executive at I-energizer and Tech Mahindra, focused on delivering exceptional client experiences and building long-term relationships. I have completed merchandising and industry training across retail and manufacturing, and I am proficient in MS Office and database tasks.

I bring strong numerical ability, effective communication, quick decision-making, and disciplined teamwork to every role, with hands-on experience in production planning and control. I seek roles where I can apply my operational skills and customer-focused approach to improve service quality and client satisfaction.

Experience

Work history, roles, and key accomplishments

SI

Merchandiser

Second May International

Jun 2020 - Jun 2021 (1 year)

Completed a one-year training program as a Merchandiser, gaining hands-on experience in merchandising operations. Developed skills in product display, inventory management, and sales support within a retail environment.

Education

Degrees, certifications, and relevant coursework

Sharda University logoSU

Sharda University

Bachelor of Business Administration, Business Administration

2012 - 2015

Grade: 70%

Completed a Bachelor of Business Administration degree. Gained foundational knowledge in business principles and practices.

IB

ISC Board

12th Grade, General Studies

2010 - 2011

Grade: 83%

Completed 12th grade under the ISC board. Achieved a strong academic performance.

IB

ICSE Board

10th Grade, General Studies

2008 - 2009

Grade: 76%

Completed 10th grade under the ICSE board. Demonstrated solid academic achievement.

Tech stack

Software and tools used professionally

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Amit Chandra - Customer Service Executive - Tech Mahindra | Himalayas