Amen Agho
@amenagho
I resolve customer issues, retain clients, and drive sales across high-volume support channels.
NigeriaWhat I'm looking for
I've handled customer enquiries, orders, complaints, and delivery follow-ups at Machine Tools Limited, working across phone, email, WhatsApp, production, and logistics to support retention and improve customer experience.
Previously, I supported clients at Homework Group Africa by coordinating project updates and issue resolution with project teams. At Bluemool Limited, I generated and qualified leads, handled objections, negotiated sales, and maintained accurate CRM records.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Machine Tools Limited
May 2023 - Aug 2026 (3 years 3 months)
Handled customer enquiries via phone, email, WhatsApp, and other channels, providing product information and processing orders. Resolved complaints and monitored feedback to improve service and ensure customer retention.
Education
Degrees, certifications, and relevant coursework
Dakins Customer Certification Training
Certification, Customer Service
Completed customer certification training in 2026.
Coursera
Certificate, Customer Relationship Management
Completed a course in Customer Relationship Management in 2022.
Olabisi Onabanjo University
Bachelor of Science, Business Administration
Earned a Bachelor of Science in Business Administration from Olabisi Onabanjo University in 2009.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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