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Ambika Prasad Mishra

@ambikaprasadmishra

I lead L&D operations, learning technology, and training strategy to improve employee performance and business outcomes.

India
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What I'm looking for

I'm seeking an L&D leadership role where I can enhance employee performance, drive strategic learning initiatives, lead learning operations and technology, and build high-quality solutions aligned with business goals.

At Infosys BPM, I lead end-to-end L&D operations, service delivery, client engagement, and learning solutions while managing LMS administrators and instructional designers. I strengthen process consistency through SOPs, KPI monitoring, quality assurance, risk mitigation, resource planning, and stakeholder alignment.

I've delivered instructional design and training leadership work for Walmart through Aptino.Inc, Aditya Birla Finance, Annapurna Finance, Muthoot Finance, GRAS Academy, and BJEMS-II. My work spans competency reviews, skills assessments, training calendars, vendor management, leadership development, soft-skills training, and certification programs.

I use SuccessFactors and instructional design practices to create engaging learning experiences, incorporating gamification and microlearning where relevant. I'm targeting leadership roles in L&D focused on enhancing employee performance and driving strategic learning initiatives.

Experience

Work history, roles, and key accomplishments

Infosys BPM logoIB
Current

Senior Manager, Learning & Development

Infosys BPM

Nov 2024 - Present (1 year 9 months)

Developed and implemented SOPs, monitored KPIs, and drove continuous process improvements. Managed stakeholder communication, client satisfaction, and led a team of LMS administrators and instructional designers.

Education

Degrees, certifications, and relevant coursework

II

Institute of Management & Information Science (IMIS)

Post Graduate Diploma, Retail Management

Grade: 61%

Completed Post Graduate Diploma in Retail Management with 61% in 2010.

BU

BJB Autonomous College, Utkal University

Bachelor of Arts, Political Science

Grade: 72%

Completed Bachelor of Arts in Political Science with 72% in 2007.

Tech stack

Software and tools used professionally

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