Ambika Jaiswal
@ambikajaiswal
I deliver high-quality international customer support, case auditing, and process accuracy.
IndiaWhat I'm looking for
At Concentrix, I manage international customer interactions, maintain service quality, and audit cases for accuracy, compliance, and process efficiency. I progressed from Level 1 to Level 3 within six months through consistent performance, productivity, and adaptability.
I'm a Bachelor of Computer Applications graduate with skills in SQL, MS Office, communication, analytical thinking, and customer support. I also bring experience in web designing, filmmaking, event organization, and a GE Aerospace human resources virtual internship.
Experience
Work history, roles, and key accomplishments
International Voice Process
Concentrix
Jun 2025 - Present (1 year 2 months)
Managing international customer interactions while ensuring high-quality service and customer satisfaction. Promoted from Level 1 to Level 3 within 6 months based on strong performance and adaptability.
Education
Degrees, certifications, and relevant coursework
Capital University
Bachelor of Computer Applications, Computer Applications
2020 - 2024
Pursued a Bachelor of Computer Applications, gaining foundational knowledge in computing and applications.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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