Open to opportunities

Amber Patterson

@amberpatterson

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Customer-focused hospitality and retail professional with strong service skills.

United States

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What I'm looking for

I seek customer-facing roles in retail, hospitality, or banking with supportive teams, steady hours, growth opportunities, and hands-on responsibilities where I can use my service, cash-handling, and training skills.

I am a customer-focused hospitality and retail professional with experience across banking, hotels, and retail operations, known for reliability, strong interpersonal skills, and attention to detail.

My background includes teller responsibilities at a major bank, front-desk hospitality roles, store leadership as a key holder and support associate, and childcare as a private nanny; I consistently handle cash, customer inquiries, training, and compliance tasks.

I bring proven abilities in customer service, cash management, loss prevention, scheduling, and team support, and I seek opportunities to grow in service-oriented roles where I can contribute dependably and learn new responsibilities.

Experience

Work history, roles, and key accomplishments

Bank Teller

Wells Fargo

Mar 2025 - Oct 2025 (7 months)

Processed customer transactions accurately, balanced cash drawers daily, and supported branch sales by referring customers to appropriate products while adhering to AML, KYC, and privacy policies.

Cash Handling Customer Service KYC Transaction Processing Fraud Detection

Support Associate

Carter's

Jan 2023 - Dec 2024 (1 year 11 months)

Assisted customers and staff, monitored store alarm systems, handled inquiries and complaints, and supported staff training to maintain smooth store operations and customer satisfaction.

Customer Service Staff Training Loss Prevention Complaint Resolution Store Operations Team Support Cash Handling

Key Holder

Dollar General

Dec 2021 - Dec 2022 (1 year)

Opened and closed the store, provided customer service, operated register, stocked merchandise, and followed company policies to protect assets and support store profitability.

Cash Register Merchandising Customer Service Loss Prevention Store Cleanliness POS

Front Desk Agent

Holiday Inn

Mar 2021 - Dec 2022 (1 year 9 months)

Delivered welcoming front-desk service, managed guest check-ins/outs, provided local recommendations, and maintained professional guest relations to enhance satisfaction and repeat stays.

Reservations Front Desk Operations Customer Service Opera Check Out Hospitality

Private Nanny

Private Household

May 2020 - Dec 2021 (1 year 7 months)

Provided childcare, implemented organizational systems, ensured safety, managed schedules, and completed timely tasks to create a secure and reliable environment for children and families.

Childcare Scheduling Time Management Organization Communication

Shift Leader

Subway

Aug 2018 - Mar 2020 (1 year 7 months)

Led shift operations including food preparation, cash handling, team coordination, and sanitation enforcement to maintain service standards and customer satisfaction.

Food Preparation Food Safety Shift Leadership Cash Handling Customer Service POS Inventory

Sales Associate

Claire's

Aug 2016 - Mar 2017 (7 months)

Provided friendly customer service, drove sales, maintained store presentation, assisted with merchandising and stock tasks, and performed trained ear piercings when required.

Retail Sales Customer Service Visual Merchandising Stocking POS