Open to opportunities

Brittany Kidwell

@brittanykidwell

Message

Retail customer service professional driving sales and smooth transactions.

United States

Message

What I'm looking for

I’m looking for a customer-focused retail role where I can handle transactions accurately, support inventory and compliance, and resolve issues quickly—while contributing to a positive team experience and strong customer satisfaction.

I’m a Customer Service Cashier who builds customer loyalty through engaging interactions, accurate payment processing, and strong product knowledge. I consistently focus on customer satisfaction while keeping transactions fast, correct, and compliant.

In front-end and cash handling roles, I’ve managed returns and exchanges, handled phone inquiries about product availability and pricing, and resolved issues like incorrect prices and missing tags independently. I also train new cashiers on operational procedures to support consistent standards.

I bring broader leadership and quality experience as a Key Holder and Housekeeper Supervisor, including reconciling daily sales receipts, supporting loss prevention, monitoring inventory levels, and maintaining safety and cleanliness standards. I’m known for multitasking, time management, and finding practical process improvement opportunities.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Cashier

Current

Dollar Tree

Oct 2025 - Present (9 months)

Processed transactions with accurate cash handling while maintaining customer satisfaction. Managed inventory and restocking, handled customer inquiries and issues, and trained new cashiers on operational procedures.

Cash Handling Payment Processing Customer Service Inventory Management Employee Training

Front End Sales Associate

Lowe's Home Improvement

Sep 2023 - Jun 2025 (1 year 9 months)

Processed returns and exchanges, handled payment transactions, and answered customer inquiries by phone regarding availability, pricing, and delivery times. Maintained store cleanliness, supported loss prevention and policy compliance, monitored inventory levels, and ensured accurate order processing and price/tag issue resolution.

Returns Customer Support Payment Processing Loss Prevention Order Processing Telephone Skills

Key Holder

Dollar General

May 2021 - Nov 2021 (6 months)

Kept the front end clean, organized, and well-stocked to support customer sales. Conducted supply audits, organized backroom storage for efficiency, and reconciled daily sales receipts against the cash drawer for accuracy.

Front End Operations Backroom Organization Customer Service Back Room Organization

Housekeeper Supervisor

Avalon Resort

Apr 2018 - Aug 2020 (2 years 4 months)

Inspected vacant and occupied rooms plus public and back-of-house areas to ensure cleanliness, tidiness, and safety standards. Monitored housekeeping quality, performed equipment and supply inventory checks, handled guest complaints, and developed strategies to improve efficiency while controlling costs.

Safety & Standards Equipment Checks Cost Control Efficiency Improvement Quality monitoring