Open to opportunities

Anabel Jiminian

@anabeljiminian

Message

Reliable customer-service professional with strong interpersonal skills.

United States

Message

What I'm looking for

I seek a customer-facing role where I can use my communication, problem-solving, and retail/cash handling skills to help customers and grow into greater responsibilities.

I am a dedicated customer-service professional with hands-on experience supporting retail and toll-program customers, plus long-term childcare responsibilities. I consistently deliver calm, clear communication, accurate transactions, and a safe, organized environment for those in my care.

My achievements include resolving billing and account issues for EZPass customers, assisting retail shoppers to find and assemble outfits, and managing checkout operations at a supermarket; I hold a high school diploma and pursued an associate degree while maintaining a 3.5 GPA.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

TTEC (Virginia E‑ZPass)

Oct 2024 - Present (1 year)

Supported Virginia E‑ZPass customers by resolving billing issues, processing payments, updating account information, and delivering professional solutions on high-volume calls.

Customer Support Payment Processing Account Management Conflict Resolution CRM

Babysitter

Private Family

Jan 2019 - May 2025 (6 years 4 months)

Provided childcare for a private family, teaching basic skills, preparing meals, organizing playtime, assisting with potty training, and maintaining a safe environment over a six-year period.

Childcare Time Management Communication

Cashier

Price Rite

Oct 2023 - Aug 2024 (10 months)

Operated register, greeted customers, scanned and bagged items accurately, processed payments, applied discounts, and balanced the cash register to ensure efficient checkout operations.

Cashiering Customer Service Cash Handling

Brand Ambassador

American Eagle

Aug 2022 - Jan 2023 (5 months)

Assisted customers with styling and purchases, served as cashier, and helped increase customer satisfaction by providing personalized outfit recommendations.

Customer Service Cashiering Visual Merchandising Sales Support Communication

Education

Degrees, certifications, and relevant coursework

Great Path Academy

High School Diploma or Equivalent, General High School Curriculum

Grade: 3.5/4.0

Completed High School Diploma (or equivalent) with a 3.5 GPA and coursework including English, American Literature, Algebra, Biology, Pre-Calculus, and Chemistry.

Manchester Community College

Associate's degree, General Studies

Completed Associate's degree with coursework including Public Speaking, MAT 138, English 101, Intro to Literature, Managerial Communication, Intro to Business, and Principles of Finance.