AMAmber Manes
@ambermanes
Experienced Service Director with a strong background in hospitality management.
United StatesWhat I'm looking for
With over 20 years of experience at Chick-fil-A, I have developed a comprehensive understanding of the hospitality industry. Starting as a cashier, I have mastered every aspect of the business, from customer interaction to human resources and office management. My journey has equipped me with the skills to handle various situations involving customers, vendors, team members, and corporate employees.
Throughout my career, I have been recognized for my dedication and excellence in service. I have received numerous awards, including the Symbol of Success in 2021 and the Champion’s Club award in the same year. My commitment to customer satisfaction and team member training has been pivotal in driving customer retention and resolving conflicts effectively.
Experience
Work history, roles, and key accomplishments
Service Director
Chick-fil-A
Jul 1998 - Present (26 years 11 months)
Starting as a cashier, I have learned and mastered every facet of the business, from customer interaction to human resources and office management. In my 20+ years with Chick-fil-A, I have encountered and controlled myriad situations involving customers, vendors, team members, and corporate employees.
Education
Degrees, certifications, and relevant coursework
UTUniversity of North Texas
Bachelor of Arts, Liberal Arts
Studied a diverse range of subjects including Art History, Journalism, English, Business, and Accounting. Gained a broad understanding of various disciplines.
Arlington Heights High School
High School Diploma, General Studies
Completed high school education with academic distinction, graduating Magna Cum Laude. Developed foundational knowledge across various subjects.
W.E. Boswell High School
High School Diploma, General Studies
Attended high school for one year. Focused on general academic coursework.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Skills
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