Amara Fazal

Manage and maintain customer accounts, ensuring strong relationships and client satisfaction. Process and activate orders accurately while coordinating with internal teams.

Conducted outbound calls to prospective clients to qualify leads and schedule appointments for the sales team. Met or exceeded weekly and monthly targets for appointment setting and lead generation.

Assisted customers with solving queries utilizing exceptional skills. Approached new or existing customers to introduce new games and created accounts according to customer demands.

Promoted to pricing specialist. Provided resolution to queries through emails and calls.

Provided customer support through emails and calls. Promoted to cross support and maintained customer communication records and account notes.

MSc in Mass Communications with a focus on PR and Advertisement from the University of the Punjab, Lahore.

Bachelor of Commerce with a focus on Information Technology from the University of the Punjab, Lahore.

Intermediate of Commerce with a focus on Commerce from Indian School Muladah, Muladah, Oman.