AMANOPWA JOHNSON FWAH
@amanopwajohnsonfwah
I’m a sales supervisor leveraging analytics to streamline sales operations and drive ethical, high-performing teams.
What I'm looking for
I’m a Sales Supervisor who uses strong analytical skills to refine sales processes, improve efficiency, and help my teams perform at their best—while maintaining professionalism and ethical conduct. In my roles, I’ve identified and approached customers, generated leads through referrals and cold calling, and built network relationships that support repeat business.
I’ve supervised and mentored a team of 15 sales promoters, implemented performance management with clear targets, and increased productivity. I’ve also used data collection and analytics to track sales metrics, prepare reports for senior management, forecast performance, and optimize strategy—delivering measurable results like a 15% improvement in sales conversion rates and a 15% increase in customer retention, while ensuring KYC/AML compliance and accurate documentation.
Experience
Work history, roles, and key accomplishments
Bank Sales Representative
Polaris Bank Limited
Jul 2023 - Present (2 years 11 months)
Identify and approach prospective customers to sell banking products including loans, credit cards, savings, fixed deposits, and insurance. Manage lead generation, customer onboarding, document verification, and compliance with KYC/AML requirements while supporting application processing and follow-ups.
Sales Supervisor
Muncul Nig Ltd
Jun 2023 - Present (3 years)
Supervised a team of 15 sales promoters through training, mentorship, and performance management to increase productivity. Drove sales planning, competitor analysis, and customer relationship management, contributing to a 15% increase in customer retention.
Sales Supervisor
Abiskat Awest Africa
Feb 2021 - Present (5 years 4 months)
Designed and delivered sales training for new and existing staff, including workshops and role-play, improving sales conversion by 15%. Monitored daily to monthly sales metrics, produced reports for senior management, and used analytics to forecast and optimize sales strategies while ensuring compliance.
Education
Degrees, certifications, and relevant coursework
Samophy Computer Institute, Girei
Diploma, Application Packages
2021 - 2022
Earned a Diploma in Application Packages at Samophy Computer Institute, Girei from 2021 to 2022.
The National Youth Service Corps (NYSC)
NYSC Certificate, National Service
2019 - 2020
Served under the National Youth Service Corps (NYSC) and completed the service period from 2019 to 2020.
Adamawa State University Mubi
Bachelor of Science (BSc), Public Administration
2014 - 2019
Completed a BSc in Public Administration at Adamawa State University, Mubi from 2014 to 2019.
Collage of Administration
National Diploma, Public Administration
2011 - 2013
Earned a National Diploma in Public Administration through the Collage of Administration, covering 2011 to 2013.
Cornerstone OnDemand
Certificate (Foundation), MEAL Essentials
2025 -
Completed a MEAL Essentials certificate (Foundation) in 2025.
Bajabure Technical School
NABTEB Certificate, NABTEB
2009 - 2010
Completed an education qualification from Bajabure Technical School via NABTEB during 2009 to 2010.
St. Francis Nursery/Primary School
FSLC (Leaving Certificate), Primary Education
1994 - 2002
Attended St. Francis Nursery/Primary School from 1994 to 2002 and obtained the FSLC (leaving certificate).
Availability
Location
Authorized to work in
Job categories
Skills
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