Open to opportunities

Ibeh Micheal

@ibehmicheal

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Customer-focused sales and production manager who drives quality, promotions, and revenue growth.

Nigeria

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What I'm looking for

I’m looking for a role where I can lead daily sales operations, train teams, use sales data to optimize merchandising, and drive growth through strong customer service and promotional strategies—while maintaining quality and accountability.

I’m a customer-oriented, strategic-thinking sales management professional with experience leading daily sales operations and improving performance through training, merchandising, and data-driven decisions. I’ve managed staff, supported promotional activities, and built strong vendor and account relationships to grow profit channels.

In production roles, I handled daily production schedules, implemented quality control measures to maintain product standards and safety, and oversaw inventory management to ensure materials were always available. I bring strong communication, accountability, and the ability to work under pressure to deliver consistent results for both customers and teams.

Experience

Work history, roles, and key accomplishments

Lounge Sales Manager

Cascade Lounge (Ace Mall)

May 2025 - Dec 2025 (7 months)

Managed daily lounge sales operations to enhance customer experience in a high-energy environment. Trained and supervised staff to ensure consistent service and developed promotional strategies to attract a wider clientele and increase foot traffic.

Sales Operations Management Staff Supervision Customer Experience Management Promotional Strategy Team Leadership

Sales Supervisor

Ace Supermarket

Apr 2024 - May 2025 (1 year 1 month)

Supervised daily sales-floor operations and monitored staff performance to maintain service quality. Trained new team members on product knowledge and customer service standards, and analyzed sales data to refine merchandising strategies.

Retail Sales Supervision Product Knowledge Customer Service Sales Data Analysis Merchandising Strategy

Marketing Promoter

GB Foods

Apr 2024 - Sep 2024 (5 months)

Promoted new products through engaging demonstrations and tastings to improve brand visibility. Supported promotional event organization to attract customers and drive product awareness.

Product Demonstrations Customer Engagement Brand Promotion Sampling & Tasting Sales Support

Production Manager

Matesther Enterprise

Apr 2023 - Feb 2024 (10 months)

Managed daily production schedules to optimize workflow efficiency and keep operations on track. Implemented quality control and safety measures while overseeing inventory management to ensure materials were available.

Production Scheduling Workflow Optimization Quality Control Inventory Management Safety Compliance Operations Management