Open to opportunities

Amanda Self

@amandaself

Message

Results-driven copywriter and social media manager building customer connections that drive sales and loyalty.

United States

Message

What I'm looking for

I’m looking to grow brand presence through persuasive copy and social media strategy, partnering in fast-paced teams to deliver exceptional customer experiences and measurable sales results. I’m open to full-time, part-time, and hybrid/remote.

I’m a dynamic, results-oriented copywriter and social media manager with 15+ years of experience across customer service, hospitality, sales, and content creation. I build authentic connections that turn engagement into repeat business and loyalty.

Since 2020, I’ve freelanced as a copywriter and social media manager, creating persuasive, on-brand copy for blogs, email campaigns, product descriptions, and ad copy. I develop and execute social media strategies, manage content calendars, and use performance metrics to optimize future content.

Earlier roles strengthened my customer experience foundation through guest services, server and bartender positions, and hands-on support in fast-paced environments. I’m confident handling conflict, improving experiences, and collaborating across teams to deliver consistent, high-quality results.

Experience

Work history, roles, and key accomplishments

Current

Freelance Copywriter & SMM

Current

Amanda Jayy Writes

Mar 2020 - Present (6 years 4 months)

Created persuasive, on-brand copy for clients, including blogs, email campaigns, product descriptions, and ad copy. Developed and executed social media strategies, managed content calendars, and used performance metrics to optimize future content while maintaining long-term client relationships.

Copywriting Content Creation Social Media Strategy Brand Voice Development Email Marketing Email Content Calendars Performance Analytics Client Relationship Management

Bartender / Server

Simple Twist

Mar 2023 - Dec 2023 (9 months)

Provided attentive, personalized bar service in a fast-paced environment to maintain high customer satisfaction. Crafted cocktails, managed bar inventory, and upsold menu items and specialty drinks to drive increased per-table revenue.

Customer Service Hospitality Inventory Management Upselling Point of Sale Systems Conflict Resolution Fast Paced Environment

Server

Abbey Road Tavern & Grill

May 2021 - Mar 2023 (1 year 10 months)

Delivered friendly, efficient table service in a high-volume dining environment. Memorized menu details, communicated specials to guests, and coordinated with kitchen and bar teams to ensure seamless guest experiences and consistent upsell success.

Guest Service Upselling Conflict Resolution Team Coordination Hospitality Operations

Guest Services Representative

Holiday Inn Express RDU

Feb 2016 - Jan 2017 (11 months)

Managed hotel check-in/check-out and resolved guest concerns promptly to support positive stays. Maintained accurate reservation records, handled a multi-line phone system, and coordinated with housekeeping and maintenance while communicating amenities and local recommendations.

Check Out Customer Relationship Management Multi Line Phone Systems Guest Issue Resolution Hospitality Operations Team Coordination

Assistant Manager / Cashier

Cellairis

Jun 2011 - Apr 2014 (2 years 10 months)

Supported store operations including scheduling, inventory management, and staff training. Achieved and exceeded personal sales targets through product knowledge and consultative selling, while handling customer complaints and returns to protect brand reputation.

Store Operations Scheduling Inventory Management Staff Training Consultative Selling Returns Sales Targets