Open to opportunities

Andrea Hardin

@andreahardin

Message

Freelance copywriter and editor who makes messaging strategic and persuasive.

United States

Message

What I'm looking for

I’m seeking freelance or in-house roles where I write strategic, conversion-focused content, collaborate with teams, and grow client impact in a results-driven, creative environment.

I am a freelance copywriter and editor who turns ideas into clear, persuasive content that drives engagement and conversions. I partner with brands, creators, and solopreneurs to craft copy that feels human, strategic, and impossible to ignore.

My work spans blogs, landing pages, email campaigns, social posts, and editing; I focus on headlines and messaging that stop scrolls and start conversations. I measure success by clicks, leads, engagement, and conversions.

In parallel with my freelance practice, I have managed operations and guest experience in service roles, which sharpened my communication, team leadership, and customer-focused mindset. I use those skills to deliver content that respects a brand's voice while making it sharper.

I bring a witty, results-focused approach to writing and editing: concise, audience-aware, and designed to move readers to action. If you want content that works harder and converts better, I make sentences sweat so you don’t have to.

Experience

Work history, roles, and key accomplishments

Current

Casino Manager

Current

The Spot Gaming

Jul 2021 - Present (4 years 11 months)

Oversee daily casino floor operations, ensure exceptional guest experiences, manage staff performance, and drive promotions to increase revenue and retention.

Operations Management Staff Supervision Customer Service Revenue Growth Conflict Resolution Scheduling

Current

Freelance Copywriter

Current

ProContentLab

Mar 2018 - Present (8 years 3 months)

Produce persuasive blogs, web copy, email campaigns, and social content that improve engagement, clicks, and conversions for brands and creators.

Copywriting Content Strategy Editing seo writing Email Marketing Brand Voice Conversion

Cashier

7-Eleven

Sep 2021 - Dec 2024 (3 years 3 months)

Operated cash register and processed transactions accurately while providing prompt customer service and maintaining store cleanliness and displays.

Point of Sale Customer Service Merchandising Time Management

Customer Service Specialist

Independent

Jan 2021 - Jan 2024 (3 years)

Handled professional written client communications, drafted FAQs and support scripts, and improved response templates to boost customer satisfaction and reduce response time.

Written Communication FAQ Development Customer Satisfaction Templates

Team Lead

McDonald's

Aug 2020 - Sep 2021 (1 year 1 month)

Managed front-line operations, operated POS, supervised drive-thru service, and coordinated team efforts to reduce wait times and improve customer satisfaction.

Team Leadership POS Operation Customer Service Process Improvement

Food and Beverage Server

Denny's

Oct 2018 - Aug 2021 (2 years 10 months)

Delivered timely dining service, managed multiple tables, and resolved guest issues to ensure positive dining experiences and operational efficiency.

Table Management Order Accuracy Customer Service Multitasking Team Collaboration

Inventory Associate

WIS International

Aug 2019 - Jul 2021 (1 year 11 months)

Performed cycle counts and inventory audits, resolved discrepancies through data analysis, and used handheld scanners to improve inventory accuracy.

Cycle Counts Data Analysis Handheld Scanner Process Improvement

Front Desk Clerk

Vagabond Inn Corporation

Aug 2008 - Feb 2011 (2 years 6 months)

Served as first point of contact for guests, handling check-ins, reservations, and inquiries while maintaining a welcoming atmosphere and supporting daily hotel operations.

Reserving Guest Service Communication Hospitality