Amanda Rodgers
@amandarodgers
Customer service professional focused on quality, safety, and customer satisfaction.
What I'm looking for
I’m a Customer Service Specialist with experience across product shipping, food production, and daily operations. In my current role at Rogershood Apothecary, LLC, I quality check shipments, accurately measure and package organic ingredients to prevent contamination, and operate manufacturing machinery while following health and safety regulations.
Previously, I served as a Customer Service Supervisor at Burlington Store, Inc., where I managed and trained a small team, hired and scheduled staff, organized new stock, and handled cash drawers through daily audits and end-of-shift reconciliation. I also bring hands-on production experience from roles including Meal Preparation, Cake Decorator, Line Worker, and Assistant Manager, where I maintained food safety standards, kept workspaces sanitized, and troubleshot equipment issues to minimize downtime.
Experience
Work history, roles, and key accomplishments
Shipping Specialist
Rogershood Apothecary, LLC
Jul 2023 - Present (2 years 11 months)
Quality checked products and shipment contents to ensure customer satisfaction, accurately measuring and packaging organic ingredients while preventing contamination. Completed inventory tracking and operated manufacturing machinery in compliance with health and safety regulations.
Customer Service Supervisor
Burlington Store, Inc
Jan 2020 - Jan 2023 (3 years)
Managed a small team by coordinating daily tasks, hiring, training, and scheduling staff to meet workload demands. Balanced cash drawers, performed daily audits, organized new stock, and reported damages to distribution.
Line Worker
Peco Foods
Jan 2019 - Jan 2020 (1 year)
Cut, trimmed, and prepared poultry at high speeds while maintaining quality and safety standards. Assisted with equipment issue troubleshooting to minimize downtime and reported maintenance needs promptly.
Cake Decorator
Harps Food Stores, Inc
Jan 2019 - Jan 2020 (1 year)
Created customized baked goods while meeting deadlines and maintaining quality and food safety standards. Prepared and packaged large-volume orders, and kept work areas and tools clean, organized, and sanitized each shift.
Assistant Manager
Dairy Queen
Jan 2016 - Jan 2019 (3 years)
Oversaw daily restaurant operations by balancing workload coverage, productivity, and sales to support profitability. Managed inventory and stock rotation, resolved customer issues quickly, and ensured equipment functionality by repairing or replacing dangerous or unusable machinery.
Derby Center Assistant
Lyon College
Jan 2014 - Jan 2016 (2 years)
Assisted with daily lab operations including equipment setup, inventory support, and maintenance. Ensured laboratory safety protocol compliance and organized paperwork and resources for campus departments.
Meal Preparation
Total Healthcare LLC
Jan 2020 - Present (6 years 5 months)
Assembled customized meals based on nutritional needs and dietary restrictions while maintaining quality. Worked with a team to streamline production and provided a welcoming customer environment through recommendations.
Education
Degrees, certifications, and relevant coursework
Lyon College
Some College (No Degree), Psychology
2014 - 2016
Completed some college coursework in psychology at Lyon College from 2014 to 2016; no degree was earned.
Russellville High School
High School Diploma, High School
2010 - 2014
Earned a high school diploma from Russellville High School between 2010 and 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Amanda?
You can contact Amanda and 90k+ other talented remote workers on Himalayas.
Message AmandaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
