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Amanda RodgersAR
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Amanda Rodgers

@amandarodgers

Customer service professional focused on quality, safety, and customer satisfaction.

United States
Message

What I'm looking for

I’m looking for a role where I can ensure shipment and product quality, follow safety standards, and contribute reliable operations support. I want to grow in a team-focused environment where communication and accountability matter.

I’m a Customer Service Specialist with experience across product shipping, food production, and daily operations. In my current role at Rogershood Apothecary, LLC, I quality check shipments, accurately measure and package organic ingredients to prevent contamination, and operate manufacturing machinery while following health and safety regulations.

Previously, I served as a Customer Service Supervisor at Burlington Store, Inc., where I managed and trained a small team, hired and scheduled staff, organized new stock, and handled cash drawers through daily audits and end-of-shift reconciliation. I also bring hands-on production experience from roles including Meal Preparation, Cake Decorator, Line Worker, and Assistant Manager, where I maintained food safety standards, kept workspaces sanitized, and troubleshot equipment issues to minimize downtime.

Experience

Work history, roles, and key accomplishments

RL
Current

Shipping Specialist

Rogershood Apothecary, LLC

Jul 2023 - Present (2 years 11 months)

Quality checked products and shipment contents to ensure customer satisfaction, accurately measuring and packaging organic ingredients while preventing contamination. Completed inventory tracking and operated manufacturing machinery in compliance with health and safety regulations.

BI

Customer Service Supervisor

Burlington Store, Inc

Jan 2020 - Jan 2023 (3 years)

Managed a small team by coordinating daily tasks, hiring, training, and scheduling staff to meet workload demands. Balanced cash drawers, performed daily audits, organized new stock, and reported damages to distribution.

DQ

Assistant Manager

Dairy Queen

Jan 2016 - Jan 2019 (3 years)

Oversaw daily restaurant operations by balancing workload coverage, productivity, and sales to support profitability. Managed inventory and stock rotation, resolved customer issues quickly, and ensured equipment functionality by repairing or replacing dangerous or unusable machinery.

TL

Meal Preparation

Total Healthcare LLC

Jan 2020 - Present (6 years 5 months)

Assembled customized meals based on nutritional needs and dietary restrictions while maintaining quality. Worked with a team to streamline production and provided a welcoming customer environment through recommendations.

Education

Degrees, certifications, and relevant coursework

Lyon College logoLC

Lyon College

Some College (No Degree), Psychology

2014 - 2016

Completed some college coursework in psychology at Lyon College from 2014 to 2016; no degree was earned.

RS

Russellville High School

High School Diploma, High School

2010 - 2014

Earned a high school diploma from Russellville High School between 2010 and 2014.

Tech stack

Software and tools used professionally

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