Hannah User

Prepared sandwiches and baked bread for daily operations. Kept the inside of the store clean and maintained food-prep standards during shifts.

Worked the register and brewed coffee while preparing and cooking/baking food items. Was also responsible for dishwashing and general back-of-house cleanup.

Took and fulfilled custom cake orders using a standard form and handled customer questions by phone and in person. Followed safety rules for industrial ovens, knives, and bread slicers while keeping the workspace clean and stocking shelves.

Handled money, dispensed change, and answered customer questions in person. Also processed sales involving liquor and cigarettes and maintained smooth customer interactions.

Assisted with setting up and taking down decorations for Christmas and Halloween parties. Helped serve free food to residents within the community.

Managed end-to-end transportation orders, including receiving, booking, scheduling, and monitoring shipments for on-time delivery. Oversaw alert-based tracking, resolved shipment issues, audited freight data for discrepancies, and communicated status updates to customers and internal teams while maintaining compliance and documentation.

Managed payroll and created schedules while training new hires and explaining store policies. Used Microsoft Excel for reporting and created advertisements to support the business.

Earned a High School Diploma with coursework in Digital Media and Technology.

Completed coursework at Eastern Michigan University.