Amanda Ngcobo

I’m a highly organised, detail-oriented Sales Support and Customer Operations professional with extensive experience supporting high-performing sales teams across telecommunications, IT, and customer service environments. I build dependable client outcomes through quote preparation, order management, CRM systems and sales data administration, and clear client communication—always meeting strict SLAs and deadlines.

In my recent Concentrix (Currys Campaign) customer advisor role, I handled high-volume UK retail queries, maintained accurate CRM records and interaction logs, and escalated delivery and product issues to improve customer satisfaction and retention. Earlier, as Founder & Director of Aylusa Projects Pty Ltd, I led end-to-end sales processes—quoting, proposals, order tracking, forecasting, and operational efficiency—by coordinating client requirements with internal teams and tightening reporting and administrative workflows.