At Rakuten International, I manage pre-boarding and onboarding for employees across the U.S. and Canada, coordinating documentation and timelines from offer acceptance through the first week.
I collaborate with teams across regions on global hiring initiatives, including international transfers and expatriate assignments. I also refine new hire orientation materials and facilitate learning and development sessions.
At Goldfish Swim School, I developed a training manual and e-learning modules for staff entering leadership roles. I also tracked training effectiveness and team performance through KPI metrics.
