Open to opportunities

Amanda Chabedi

@amandachabedi

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Customer-focused professional with 5 years in service and administration.

South Africa

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dynamic and skilled professional with over 5 years of experience across customer service, debt collection, administrative support, marketing, and sales in various industries. My journey has equipped me with the flexibility and adaptability needed to excel in fast-paced environments, making me a valuable asset to any team.

Throughout my career, I have consistently demonstrated a dedication to excellence, whether as a Guest Relation Officer at Emerald Casino and Resort, a Debt Collector at Trifecta Capital, or a Fashion Sales Consultant at Markham. My ability to manage customer interactions and ensure satisfaction has been complemented by my expertise in administrative support and operational efficiency.

I am eager to leverage my diverse skill set and experience in a challenging role that drives success and achieves excellence. I am enthusiastic about the opportunity to contribute positively to your organization and help meet its goals.

Experience

Work history, roles, and key accomplishments

Fashion Sales Consultant

TFG Markham

Jan 2020 - Apr 2023 (3 years 3 months)

Provided exceptional customer service, ensuring customer satisfaction. Managed daily department responsibilities including stock checks and maintaining sales floor presentation.

Customer Service Sales

Google Workspace Administrator

LTNT Construction

Oct 2019 - Mar 2020 (5 months)

Maintained and updated critical site records, including registers and drawings, enhancing project coordination. Scheduled and documented SHE visits and meetings, ensuring compliance and safety on site.

Administrative Support Project Coordination Compliance Scheduling

Marketing Intern / Reception Assistant

Flavius Mareka TVET College

Jan 2018 - Oct 2019 (1 year 9 months)

Managed office correspondence, including call forwarding, emails, guest direction and scheduling department meetings. Performed marketing team administrative tasks, data collection from campaigns, and travel bookings.

Marketing Support Data Collection Event Coordination Google Workspace

Debt Collector

Trifecta Capital

Jul 2016 - Nov 2017 (1 year 4 months)

Acted as a liaison between creditors and customers, facilitating the resolution of overdue accounts. Utilized Voyager CRM system and Fleek for skip tracing, improving client account management.

Debt Collection Skip tracing Data Reporting

Guest Relation Officer

Emerald Casino and Resort

Mar 2016 - Mar 2016 (0 months)

Served as the first contact for guests, handling guest casino card queries and casino game night draw entries. Managed guest hotel bookings and main restaurant bookings.

Customer Service Compliance

Education

Degrees, certifications, and relevant coursework

Afrikaans Hoer Skool Affies Sasolburg

Grade 12, General Studies

Completed secondary education, laying the foundation for further academic and professional pursuits. Developed foundational knowledge across various subjects.

Sedibeng Tvet College

National Qualification Framework (NQF) Level 6, Marketing Management

Studied Marketing Management, gaining comprehensive knowledge in marketing principles and strategies. Developed skills in market research, consumer behavior, and promotional activities.

Flavius Mareka TVET College

Diploma, Marketing

Activities and societies: Student SRC engagement on college events.

Undertook a marketing internship, gaining practical experience in administrative tasks and marketing support. Assisted with data collection, event coordination, and distribution of marketing materials.