Amaka Chukwuemeka
@amakachukwuemeka
Results-driven medical laboratory professional with finance and customer-service experience, skilled in team leadership and operations.
NigeriaWhat I'm looking for
I am a motivated Medical Laboratory Science diploma holder with hands-on experience across healthcare, banking, finance operations and retail. I combine clinical training with roles in finance and customer service, delivering reconciliation, POS distribution, cash management and effective customer onboarding while maintaining high standards.
I excel in team leadership, problem-solving and process improvement, with certifications in cybersecurity, leadership, project fundamentals and data analysis. I seek to leverage my cross-functional experience to support organizational growth, operational excellence and positive customer outcomes.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Fidelity Bank
Jan 2024 - Present (1 year 11 months)
Handled customer complaints and resolved failed transactions while onboarding customers to digital channels (Mobile App, USSD, ATM) and promoting bank products to increase channel adoption.
Finance Officer
Jumia Nigeria
Jan 2023 - Dec 2023 (11 months)
Managed daily cash collections and reconciliations, created payment records and coordinated remittances to FETS while responding to central finance reconciliation queries.
ABDirect Sales Agent
Access Bank
Jan 2021 - Dec 2021 (11 months)
Sourced and opened accounts for new and existing customers, onboarded them to banking channels, issued POS terminals and supported loan disbursement efforts.
ABCustomer Care Officer
Access Bank
Jan 2021 - Dec 2021 (11 months)
Handled customer complaints, resolved failed transactions and onboarded customers onto digital channels (USSD, mobile app, ATM), supporting branch service delivery.
Financial Secretary
Rivers Coop Trust
Jan 2020 - Dec 2020 (11 months)
Managed document filing, scheduling, general office practice and recruitment follow-through while performing receptionist and administrative duties.
Financial Manager
Dominion Ventures
Jan 2020 - Dec 2020 (11 months)
Oversaw daily operations, handled customer enquiries and complaints, performed administrative tasks and managed POS distribution, training and merchant support.
Supervisor
Top-Up Supermarket
Jan 2019 - Dec 2019 (11 months)
Managed store operations including staff scheduling, procurement, finance oversight and performance reporting to ensure smooth retail operations.
Laboratory Personnel
Total Medicare Group
Jan 2019 - Dec 2019 (11 months)
Collected and prepared samples, maintained and calibrated laboratory equipment, provided technical support and presented test results to patients.
Pharmacy Sales Representative
S&J Healthlane Pharmacy
Jan 2018 - Dec 2018 (11 months)
Provided professional patient reception, managed drug sales and distribution records, and dispensed medications under doctor prescription guidance.
Industrial Trainee
University of Port Harcourt Teaching Hospital
Jan 2016 - Dec 2016 (11 months)
Performed vital signs and routine tests, handled patient complaints, collected specimens for analysis and participated in HIV/AIDS screening data collection.
Auxiliary Nursing Trainee
Chiji-Man Specialist Hospital
Jan 2011 - Dec 2011 (11 months)
Prepared patients for treatment, administered infusions/injections per doctor instructions, recorded vital signs and assisted with theatre preparation and emergency first aid.
Education
Degrees, certifications, and relevant coursework
Rivers State College of Health Science and Management Technology
Diploma in Medical Laboratory Science, Medical Laboratory Science
Completed a Diploma in Medical Laboratory Science focused on clinical laboratory techniques and specimen handling.
Rumuodomaya Model Secondary School
High School Leaving Certificate, General Secondary Education
Obtained High School Leaving Certificate with general secondary education coursework completed in 2013.
Determine International School
First School Leaving Certificate, Primary Education
Completed primary education and received First School Leaving Certificate in 2008.
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Amaka?
You can contact Amaka and 90k+ other talented remote workers on Himalayas.
Message AmakaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
