Arit Ibok
@aritibok
Customer support professional at Smart Cash Bank handling technical issues, service enquiries, and customer records.
NigeriaWhat I'm looking for
At Smart Cash Bank, I respond to customer enquiries and complaints, provide technical support, and maintain records of support interactions. I also assist with sales activities and explain product and service information to customers.
At OMS Medicare Research Center, I performed laboratory quality-control procedures and maintained patient, specimen, and tracking records. I hold a B.Sc. in Genetics and Biotechnology and am pursuing an M.Sc. in Pharmacognosy and Natural Medicine at the University of Uyo.
Experience
Work history, roles, and key accomplishments
Technical & Registration Officer / Sales Representative
Smart Cash Bank
Feb 2023 - Present (3 years 8 months)
Respond to customer enquiries, complaints, and service-related issues, provide technical support, and maintain accurate records. Support sales activities and build positive customer relationships.
Medical Laboratory Technician
OMS Medicare Research Center
Jan 2020 - Dec 2022 (2 years 11 months)
Performed quality-control procedures to validate laboratory test results, maintained patient and specimen records, and ensured laboratory cleanliness and sterilization.
Teacher
National Youth Service Corps (NYSC)
Jan 2019 - Dec 2020 (1 year 11 months)
Prepared classroom environments, planned and delivered lessons, assessed student understanding, and maintained academic records.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Master of Science, Pharmacognosy and Natural Medicine
Master of Science in Pharmacognosy and Natural Medicine, currently in view.
Nesternship (Nestlé)
Certificate of Attendance, Internship
2022 - 2022
Certificate of Attendance from Nesternship program.
Akwa Ibom State University
Bachelor of Science, Genetics and Biotechnology
2015 - 2019
Grade: Second Class Upper Division
Bachelor of Science in Genetics and Biotechnology, graduated with Second Class Upper Division.
Alison
Certificate, Health and Safety
2022 - 2022
Completed the Fundamentals of Health and Safety certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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