Open to opportunities

Amahle Vokozela

@amahlevokozela

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Dedicated service consultant with strong customer service skills.

South Africa

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What I'm looking for

I am looking for a role that offers growth opportunities and a supportive team environment.

I am a hardworking and enthusiastic individual with a strong background in customer service and hospitality. My experience spans various roles, including waiter, cashier, and service consultant, where I have honed my skills in communication and teamwork. I thrive on challenges and adapt well to different situations, ensuring high standards in every task I undertake.

Throughout my career, I have worked in dynamic environments such as Sugar Lounge & Restaurant and Infinity Lounge & Restaurant, where I developed my ability to work under pressure and deliver exceptional service. I am dedicated to continuous learning and growth, eager to take on new challenges that will further enhance my professional journey.

Experience

Work history, roles, and key accomplishments

Service Consultant / Brand Ambassador

Edge Field Marketing (Tymebank)

Apr 2024 - Mar 2025 (11 months)

Acted as a Service Consultant and Brand Ambassador for Tymebank. Engaged with potential customers to promote banking products. Provided information and assisted with service inquiries.

Consultation Sales Product Knowledge Public Relations

Cashier, Head Waitress, Bar Lady

Infinity Lounge & Restaurant

Nov 2022 - May 2023 (6 months)

Oversaw cash operations and managed front-of-house staff as Head Waitress. Prepared and served drinks as a Bar Lady. Ensured smooth daily operations and customer satisfaction.

Cash Management Team Leadership Bartending Restaurant Operations Customer Relations

Waiter, Cashier & Bar Lady

Sugar Lounge & Restaurant

Jan 2019 - Dec 2022 (3 years 11 months)

Provided excellent customer service as a Waiter, Cashier, and Bar Lady. Managed cash transactions and ensured accurate billing. Prepared and served beverages to patrons.

Customer Service Bartending Food Service

Service Call Centre Specialist

Credit Rescue

Mar 2021 - Oct 2022 (1 year 7 months)

Handled inbound and outbound calls as a Service Call Centre Specialist. Engaged in direct marketing activities to promote services. Resolved customer inquiries and issues efficiently.

Call Center Operations Direct Marketing Customer Support Telemarketing CRM Software

Education

Degrees, certifications, and relevant coursework

Thandokhulu Secondary School

Grade 12, General Studies

Completed secondary education with a focus on IsiXhosa, English, Mathematical Literacy, History, Geography, and Life Science. Achieved the highest grade in these subjects.