Thando Kiviet
@thandokiviet
Dedicated call center agent with strong problem-solving skills.
What I'm looking for
I am a motivated professional with experience in customer service and sales. My journey began in the retail sector, where I honed my skills in communication and teamwork as a waitress at various establishments. I have a proven track record of providing excellent service and ensuring customer satisfaction.
In my most recent role as a call center agent, I provided assistance to clients in emergency situations, showcasing my ability to remain calm under pressure and make quick decisions. I am eager to leverage my skills in a challenging environment where I can contribute to the success of the organization.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Road Side Emergency
Jan 2019 - Jan 2021 (2 years)
Provided assistance through phone calls, coordinating emergency services such as ambulances, police, and tow trucks.
Waitress
Primi
Jan 2018 - Jan 2019 (11 months)
Entertained guests and provided excellent service in a busy restaurant environment.
Waitress
Soul Lounge
Jan 2017 - Jan 2018 (1 year)
Entertained guests and ensured a pleasant dining experience in a lounge setting.
Service Champion
Cell C
Mar 2014 - Jan 2016 (1 year 10 months)
Made calls to potential customers, offering deals and promoting services effectively.
Education
Degrees, certifications, and relevant coursework
Centre of Excellence
High School Diploma, High School Education
2011 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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