al-wahid Al-haadi hussain

Managed compliance business workload outside normal hours, ensuring job completion and client communication. Responsible for updating job management systems and providing weekly reports.

Responsible for organizing and managing customer appointments using the SAP system, ensuring timely dispatch of engineers, and building relationships with Smart Energy Managers. Provided support to team members and managed daily reports and budget tracking.

Processed supporter data and validated documents for various client campaigns, ensuring accuracy and adherence to deadlines.

Served as the key contact for Meter Installer workforce, ensuring efficient operations and timely customer updates regarding appointments and emergencies.

Validated new bookings and planned schedules for NHS equipment repairs, ensuring compliance with service level agreements.

Conducted verification checks for new customer accounts, managed data entry, and resolved customer queries through live chat.

Performed general data entry tasks, including processing parcel invoices into the system.

Provided administrative support for project completion, liaised with internal and external resources, and ensured quality in translation and transcription projects.

Activities and societies: Volunteered to teach English to speakers of another language for four hours per week over two days, working with a class of 7-10 adults.

Completed 4 GCSE passes with grades ranging from B to D, demonstrating foundational knowledge and skills in various subjects.