Alissa Tumlin

I am an analytical professional with over 5 years of experience in data analysis, technical support, and customer service. My proven track record includes data entry, quality assurance, and risk assessment, with a strong understanding of tax regulations and federal tax law. I excel at handling sensitive information with discretion, ensuring data accuracy, and providing exceptional support to clients.

In my role as a Contact Representative at the Internal Revenue Service, I managed over 30 incoming calls, emails, and faxes daily, applying my strong communication skills to explain complex tax issues clearly. I utilized IRS systems and tools like Excel, Access, and SAS to analyze trends in tax returns and audits, while also gaining experience with Oracle, SQL Server, and AWS for managing IRS databases. My commitment to precision and quality control has been instrumental in my success in this field.

I am seeking a remote position in data entry or a similar field where my skills can contribute to the success of a dynamic team. I am passionate about leveraging my regulatory knowledge and technical expertise to drive results and enhance operational efficiency.