Open to opportunities

Alison Robbyn Crystal Cabalu

@alisonrobbyncrystalc

Message

Experienced Property Management Assistant with a passion for customer support.

Philippines

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am Alison Robbyn Crystal G. Cabalu, a dedicated Property Management Assistant with over 7 years of experience in Real Estate and Customer Support. My career has been defined by my commitment to providing exceptional service and support to clients, ensuring their needs are met with efficiency and professionalism. I have honed my technical support skills, allowing me to resolve issues swiftly and maintain seamless operations.

Throughout my career, I have successfully managed tenancy applications, lease renewals, and property inspections, utilizing various property management software and applications. My ability to multitask and streamline processes has contributed significantly to team success and client satisfaction. I am passionate about delivering excellent service and am eager to contribute to the success of any organization I join.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Virtual Assistant

Current

RealEstateHQ

Apr 2020 - Present (5 years 2 months)

Assisted in property management by processing tenancy applications and creating leases, including renewals. Scheduled appointments for inspections and utilized Docusign, Zoho Applications, and PropertyMe efficiently.

Property Management Real Estate Docusign Zoho PropertyMe Scheduling

Property Management Assistant/Executive Services Specialist II

CloudstaffPhilippines

Oct 2019 - Present (5 years 8 months)

Managed tenancy applications, lease renewals, open inspections, and invoicing for property managers. Handled maintenance and repairs tasks efficiently using applications like Inspect Real Estate, PropertyMe, and Maintenance Manager.

Property Management Data Entry Property Inspections PropertyMe Maintenance Manager Renewals Invoicing Process Improvement

Property Management Assistant

Beepo

Sep 2017 - Present (7 years 9 months)

Managed tenancy applications, lease renewals, routine inspections, break leases, and property listings. Coordinated change of shared tenancy and ensured smooth property transactions for rentals and sales.

Property Management Docusign Microsoft Office PropertyMe 1Form FileSMART

Data Entry Assistant

Beepo

Jun 2017 - Present (8 years)

Managed data entry tasks with a focus on matching product codes accurately and efficiently. Provided exceptional customer service skills to ensure client satisfaction.

Data Entry Customer Service Customer Satisfaction

Technical Customer Support Representative

Convergys/ConcentrixPhilippines

Mar 2017 - Present (8 years 3 months)

Provided advanced technical support for wireless phones, specializing in troubleshooting iPhones. Handled general customer service tasks including billing, sales, and other services.

Technical Support Customer Service Troubleshooting IPhone Support Billing Sales Team Collaboration

Customer Service Representative

StartekPhilippines

Mar 2015 - Present (10 years 3 months)

Conducted outbound calls to transfer phone numbers to our provider, processed requests via web/gui, email, or fax, and activated phone numbers as needed. Ensured seamless communication between customers and providers, enhancing customer satisfaction and retention.

Customer Service Outbound Calling Data Processing Customer Satisfaction Communication Process Improvement Activation

Education

Degrees, certifications, and relevant coursework

Holy Angel University

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.