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GM@georgeethanmoreno
Customer Service Representative with over 5 years of experience.
PhilippinesI am a dedicated Customer Service Representative with over 5 years of experience in delivering exceptional service across various platforms. My journey has equipped me with a strong foundation in handling high-volume inbound and outbound calls, email support, and live chat support. I pride myself on my positive attitude and commitment to ensuring that every interaction meets the highest standards of quality.
Currently, I am also working as a part-time Real Estate Agent, where I manage property listings and client care throughout the sales process. My experience with various CSR software, including Zendesk and Amazon Connect, has enhanced my ability to provide efficient and effective support. I am detail-oriented and goal-driven, always striving to exceed expectations and contribute positively to my team.
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Work history, roles, and key accomplishments
Luxe Ethereal Properties and Development
Jan 2024 - Present (1 year 10 months)
Managed property listings and acquisitions, ensuring comprehensive client care throughout the sales process. Prepared legal documents and facilitated smooth transactions for clients.
Smiles On Demand by Vervent Ph
Jan 2020 - Apr 2025 (5 years 3 months)
Handled high-volume inbound and outbound calls for data broker sites and a pet insurance account. Provided email and live chat support to resolve customer inquiries.
Qualfon
Mar 2019 - Jun 2019 (3 months)
Served as a voice agent in a telecommunications role, managing high-volume inbound and outbound calls. Focused on providing excellent customer service to callers.
Degrees, certifications, and relevant coursework
Bachelor of Science in Business Administration, Real Estate Management
Currently pursuing a Bachelor of Science in Business Administration with a specialization in Real Estate Management. Attending online classes, with sessions held from 6 pm to 10 pm.
Bachelor of Science in Business Administration, Marketing Management
Undertook studies towards a Bachelor of Science in Business Administration, focusing on Marketing Management. The program was not completed.
Software and tools used professionally
PhilippinesYou can contact George Ethan and 90k+ other talented remote workers on Himalayas.
Message George Ethan
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