Monique Arendse

I am a highly competent receptionist with experience managing front-desk operations, switchboard duties, and guest relations across hospitality and retail settings. I regularly correspond with more than 100 clients and handle cash and card transactions while maintaining accurate databases.

I excel at administrative tasks including data entry, Microsoft Excel reporting, invoicing, and scheduling appointments, and I have performed medical claims processing and fraud checks in healthcare campaign settings. I’ve served as a team leader and senior spa operations staff, developing time management, critical thinking, and management skills. I am trained in first aid, fire awareness, corporate conduct, and crisis management.

I deliver friendly, efficient reception services and aim to support business and client goals through reliable, organized work. I’m eager to contribute to a professional, customer-focused team and grow into supervisory responsibilities.