Open to opportunities

Alisa Ayoub

@alisaayoub

Detail-oriented billing and collections professional specializing in accounts receivable, insurance verification, and payment reconciliation.

United States

Message

What I'm looking for

I’m looking for an Accounts Receivable/Accounts Payable role where I can contribute to accurate financial processing, timely collections, and efficient account management, owning billing follow-up, reconciliation, and claim payment progress.

I’m a detail-oriented administrative and billing professional with hands-on experience in accounts receivable, invoicing, payment tracking, and claims follow-up. In my current role, I manage billing workflows by tracking outstanding balances and ensuring timely payment collection.

I perform accounts receivable follow-up on unpaid claims and patient balances, verify insurance coverage, and resolve billing discrepancies to prevent payment delays. I also process payments and maintain accurate financial records in billing systems while communicating with patients and insurance providers about balances and account issues.

Previously, I submitted and tracked insurance claims, investigated billing discrepancies and denied claims, and supported accounts receivable processes through follow-ups and collections. I’ve also handled accounts payable and receivable functions using QuickBooks for invoicing, payment tracking, and reconciliation, and I bring strong data-entry and financial accuracy habits to every account I manage.

Experience

Work history, roles, and key accomplishments

Current

Medical Receptionist

Current

Maximum Wellness Rehabilitation Center

Mar 2024 - Present (2 years 2 months)

Managed billing workflows by tracking outstanding balances and following up on unpaid patient claims to support timely collections. Verified insurance coverage, resolved billing discrepancies, and processed payments while maintaining accurate billing records.

Accounts Receivable Insurance Verification Claims Follow Up Payment Posting Billing Systems Dispute Resolution

Claims Biller

Drs Matzo & Rosenheck, LLC

Sep 2022 - Feb 2024 (1 year 5 months)

Submitted and tracked insurance claims to support accurate and timely reimbursement. Investigated billing discrepancies and denied claims, maintained organized payment and balance records, and supported collections through follow-ups.

Claims Processing Denial Management Accounts Receivable Data Entry Financial Record Keeping

Customer Service Representative

American Waters

Dec 2020 - May 2021 (5 months)

Handled high-volume customer inquiries remotely and updated customer accounts to resolve issues and keep records current. Supported account maintenance and service requests through timely communication.

Customer Account Management Customer Service Data Entry Account Updates Email Support Phone Support Record keeping

Office Manager

Thermocouple Technology

Feb 2019 - Mar 2020 (1 year 1 month)

Managed accounts payable and accounts receivable activities, including invoicing and payment tracking. Maintained financial records in QuickBooks, ensuring accuracy through ongoing reconciliation.

Accounts Payable Accounts Receivable Invoicing Payment Tracking Quickbooks Reconciliations Financial Record Keeping

Cage Cashier

Sands Casino Bethlehem

May 2018 - Jan 2019 (8 months)

Processed cash transactions accurately while maintaining integrity and proper handling of funds. Ensured timely, correct processing at the cage and supported smooth daily operations.

Cash Handling Transaction Processing Attention To Detail Record keeping