
Alicia Williams
@aliciawilliams6
Change management professional at Computacenter – Cox Automotive who created a SharePoint learning hub for enterprise users.
What I'm looking for
At Computacenter – Cox Automotive, I built a centralized SharePoint learning hub for enterprise users and designed learning pathways for new tools. I also facilitated training sessions and identified adoption barriers and risks.
At CSS Staffing – Omaha Public Power District, I conducted needs assessments and designed training programs around organizational goals and audience needs. I led communication planning through SharePoint, newsletters, and briefings.
At Oracle Corporation, I supported a systems transformation affecting 20,000+ end-users at Veterans Administration Medical Centers by designing change-focused learning programs and tracking adoption outcomes with Power BI and Excel. I also managed cross-functional teams delivering leadership development and employee empowerment training.
At Shepherd Center, I built learning paths, curricula, and learner records to address staff needs, and led a Train-the-Trainer program. I administered Workday Learning and SumTotal Maestro, overseeing course deployment, reporting, and user support.
Experience
Work history, roles, and key accomplishments
Built a centralized SharePoint learning hub and designed learning pathways to build user proficiency with new AI tools. Identified adoption barriers and recommended mitigation strategies to leadership.
Senior Organizational Change Consultant
CSS Staffing
Jul 2023 - Dec 2025 (2 years 5 months)
Conducted needs assessments and designed tailored training programs aligned with organizational goals. Led development of communication plans and partnered with stakeholders to manage user acceptance of new systems.
Supported a major systems transformation affecting 20,000+ end-users at Veterans Administration Medical Centers, designing change-focused learning programs and tracking adoption outcomes with Power BI and Excel. Managed cross-functional teams to deliver leadership development and employee empowerment training.
Partnered with HR, clinical leadership, and educators to assess and meet the learning needs of 1,800+ staff, building learning paths, curricula, and individual learner records. Led a Train-the-Trainer program and administered LMS platforms (Workday Learning, SumTotal Maestro), overseeing course deployment, reporting, and user support.
HR Team Lead
Focused on training delivery, curriculum development, onboarding, and learner support across corporate settings.
Trainer
Focused on training delivery, curriculum development, onboarding, and learner support across nonprofit settings.
Training Analyst
Focused on training delivery, curriculum development, onboarding, and learner support across healthcare settings.
Sr. HR Services Representative
Focused on training delivery, curriculum development, onboarding, and learner support across corporate settings.
Trainer
Jawood
Focused on training delivery, curriculum development, onboarding, and learner support across corporate settings.
Instructional Developer
Focused on training delivery, curriculum development, onboarding, and learner support across corporate settings.
Sr. Training Manager
Focused on training delivery, curriculum development, onboarding, and learner support across corporate settings.
Education
Degrees, certifications, and relevant coursework
Project Management Institute
PMI Certified Associate in Project Management (CAPM), Project Management
PMI Certified Associate in Project Management (CAPM) in progress, expected completion October 2026.
Michigan State University
M.S., Management, Strategy & Leadership
Pursued a Master of Science in Management, Strategy & Leadership.
Prosci
Prosci Certified Change Practitioner, Change Management
Certified Change Practitioner.
Microsoft
Microsoft Certified: AI Business Professional, Artificial Intelligence
Microsoft Certified: AI Business Professional (AB730).
Scrum Alliance
Certified Scrum Master (CSM) & Certified Scrum Product Owner (CSPO), Agile Project Management
Certified Scrum Master and Certified Scrum Product Owner.
Michigan State University
M.A., Education Administration
Pursued a Master of Arts in Education Administration with a focus on Adult & Continuing Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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