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Alicia Williams

@aliciawilliams6

Change management professional at Computacenter – Cox Automotive who created a SharePoint learning hub for enterprise users.

United States
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What I'm looking for

I’m interested in applying my change management, training, and organizational development experience to student orientation, end-user training, professional development, and student success programming in higher education.

At Computacenter – Cox Automotive, I built a centralized SharePoint learning hub for enterprise users and designed learning pathways for new tools. I also facilitated training sessions and identified adoption barriers and risks.

At CSS Staffing – Omaha Public Power District, I conducted needs assessments and designed training programs around organizational goals and audience needs. I led communication planning through SharePoint, newsletters, and briefings.

At Oracle Corporation, I supported a systems transformation affecting 20,000+ end-users at Veterans Administration Medical Centers by designing change-focused learning programs and tracking adoption outcomes with Power BI and Excel. I also managed cross-functional teams delivering leadership development and employee empowerment training.

At Shepherd Center, I built learning paths, curricula, and learner records to address staff needs, and led a Train-the-Trainer program. I administered Workday Learning and SumTotal Maestro, overseeing course deployment, reporting, and user support.

Experience

Work history, roles, and key accomplishments

SC

Information Systems Training Planner

Jul 2017 - Mar 2021 (3 years 8 months)

Partnered with HR, clinical leadership, and educators to assess and meet the learning needs of 1,800+ staff, building learning paths, curricula, and individual learner records. Led a Train-the-Trainer program and administered LMS platforms (Workday Learning, SumTotal Maestro), overseeing course deployment, reporting, and user support.

Education

Degrees, certifications, and relevant coursework

PI

Project Management Institute

PMI Certified Associate in Project Management (CAPM), Project Management

PMI Certified Associate in Project Management (CAPM) in progress, expected completion October 2026.

Michigan State University logoMU

Michigan State University

M.S., Management, Strategy & Leadership

Pursued a Master of Science in Management, Strategy & Leadership.

PR

Prosci

Prosci Certified Change Practitioner, Change Management

Certified Change Practitioner.

MI

Microsoft

Microsoft Certified: AI Business Professional, Artificial Intelligence

Microsoft Certified: AI Business Professional (AB730).

SA

Scrum Alliance

Certified Scrum Master (CSM) & Certified Scrum Product Owner (CSPO), Agile Project Management

Certified Scrum Master and Certified Scrum Product Owner.

Michigan State University logoMU

Michigan State University

M.A., Education Administration

Pursued a Master of Arts in Education Administration with a focus on Adult & Continuing Education.

Tech stack

Software and tools used professionally

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