Nathan Hess

Owned global learning strategy, leadership readiness, governance, and adoption for an enterprise Oracle transformation. Built learning, onboarding, and transition-readiness strategy for 800+ employees across 47 audiences, and hired and managed 12 global training managers and 28 consultants and designers.

Expanded learning-practice capability and advised clients on workforce readiness, leadership, change, and scalable delivery. Designed learning strategies and curricula for three new Agile and SAFe consulting roles, and served as curriculum SME for 75+ bespoke e-learning courses.

Led workforce enablement and execution for a multi-division digital and operating-model transformation. Assessed six divisions of a 3,000-employee organization, identifying capability gaps and succession risks, and directed learning, communications, and dependencies across 11 workstreams.

Led leadership development, technical instruction, readiness, safety, personnel development, and workforce retention planning in high-accountability environments.

Led leadership development, technical instruction, readiness, safety, personnel development, and workforce retention planning in high-accountability environments.

Led leadership development, technical instruction, readiness, safety, personnel development, and workforce retention planning in high-accountability environments.

Partnered with CHRO organizations and business and technology leaders to build learning ecosystems, capability strategies, and transformation roadmaps. Created and delivered an eight-month global change and communications strategy reaching 46,000+ employees across 28 countries, and designed six persona-based learning journeys that reduced training from 12 days to five.

Led field capability, agency-owner onboarding, leader coaching, technology adoption, succession readiness, and performance across a multi-location regulated market. Recruited, onboarded, trained, and coached agency owners and licensed staff, and grew assigned premium from $105 million to $121 million.

Owned national leadership development, skills assessment, learning technology, curriculum, compliance, budget, and field capability. Designed recurring development for 400+ leaders annually and built a proficiency framework spanning 12 roles and 14 regions, and implemented Blackboard with SuccessFactors.

Managed recruiting, onboarding, payroll and compensation support, policies, and employee relations. Trained 25 managers on interviewing, standardized discipline, redesigned orientation, and cut outsourced recruiting hours from 200+ to fewer than 15 monthly.

Managed HR operations, recruiting, career development, manager capability, compliance, and employee programs in education. Managed seven direct reports and coaching for 360 students, sustained graduate employment of 87%+, and achieved 100% compliance across three Department of Education audits.

Master of Business Administration in Global Management.

Master of Education in Human Resource Development.

Data Driven Consulting Executive Certificate.

Prosci Change Management Certification.

Certified ScrumMaster (CSM) certification.

Project Management Certificate.

Bachelor of Arts in Communications with a minor in Human Resource Management.