Alice Gibotteau
@alicegibotteau
Trust & Safety content moderator growing in digital projects, ensuring guidelines, quality, and user experience.
FranceWhat I'm looking for
Since the beginning of 2025, I have been working in the digital sector as a CONTENT MODERATOR - TRUST AND SAFETY AGENT, developing a strong interest in a dynamic, fast-evolving field. I review content to ensure it follows guidelines and standards, focusing on safer experiences for users.
In my role at /TELUS DIGITAL, I worked with a team to improve moderation processes and user experience. I also trained agents to improve skills, supported communication, and contributed to a positive team spirit.
Before that, I built hands-on hospitality experience through housekeeping roles, including HOUSEKEEPING SUPERVISOR and FIRST HOUSEKEEPING SUPERVISOR at HOTÊL CHEVAL BLANC SAINT BARTHELEMY. I handled quality control, inspected rooms and villas, supported inventory management, and led day-to-day team briefings, training, and conflict resolution—experience I bring to trust and safety with the same commitment to quality and accountability.
Experience
Work history, roles, and key accomplishments
Content Moderator
TELUS Digital
Jan 2025 - Feb 2026 (1 year 1 month)
Reviewed user content to ensure compliance with trust and safety guidelines and standards. Collaborated with a team to improve moderation processes and user experience, and trained agents to strengthen performance.
Housekeeping Attendant
Reef View Hotel
May 2024 - Oct 2024 (5 months)
Cleaned rooms and public areas to meet housekeeping standards and support guest satisfaction. Worked with the head housekeeper on operational needs during the shift period.
Farm Volunteer
Clare Park
Mar 2024 - Apr 2024 (1 month)
Completed short-term farm work in exchange for food and lodging. Built practical, hands-on experience while supporting day-to-day farm operations.
Housekeeping Supervisor
Hôtel Cheval Blanc Saint Barthélemy
Oct 2021 - Sep 2023 (1 year 11 months)
Inspected rooms and villas daily to ensure quality standards, and supported quality control after inspections. Supervised housekeeping operations including inventory/amenities management, department opening/closing, team briefing, and guest request handling.
Education
Degrees, certifications, and relevant coursework
Hospitality and Tourism school, Toulouse
National Diploma, Hospitality and Tourism
2018 - 2020
Completed a national diploma in hospitality and tourism (2018–2020) at a school in Toulouse.
Hospitality and Tourism high school, Toulouse
A level, Hospitality and Tourism
2015 - 2018
Completed an A level in hospitality and food technology (2015–2018) at a hospitality and tourism high school in Toulouse.
Availability
Location
FranceAuthorized to work in
SpainJob categories
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