SLsamuele lacchini
@samuelelacchini
Detail-oriented digital trust and safety analyst with hospitality experience.
SpainWhat I'm looking for
I am a dedicated digital trust and safety analyst currently based in Barcelona, Spain. My experience at Telus has equipped me with the skills to ensure online safety and trust, while my previous roles in hospitality have honed my customer service and problem-solving abilities. I thrive in dynamic environments and enjoy tackling challenges head-on.
With a Bachelor's Degree in Languages for Business, I possess strong communication skills in multiple languages, including Italian, English, Spanish, and French. My technical proficiency spans various operating systems and hospitality management software, enabling me to adapt quickly to new tools and processes. I am passionate about leveraging my skills to contribute to a team that values safety, efficiency, and exceptional service.
Experience
Work history, roles, and key accomplishments
Digital Trust and Safety Analyst
Telus
Jul 2024 - Present (1 year)
Analyzed digital content to ensure trust and safety standards were met. Contributed to maintaining a secure online environment.
Hostel Staff
Sun & Moon Hostel
May 2024 - Jun 2024 (1 month)
Managed guest check-ins and check-outs, handled calls and emails, and coordinated internal departments. Processed payments and managed reservations efficiently.
Receptionist
Urbany Hostel
Dec 2023 - Apr 2024 (4 months)
Performed receptionist duties in a fast-paced environment, including check-ins and check-outs. Provided customer support via email and phone, demonstrating strong problem-solving and communication skills.
Education
Degrees, certifications, and relevant coursework
UCUniversità Cattolica del Sacro Cuore
Bachelor's Degree, Languages for Business
Completed a Bachelor's Degree in Languages for Business. Focused on developing linguistic proficiency and business acumen relevant to international contexts.
Liceo Statale Virgilio
High School Diploma, Languages
Obtained a High School Diploma with a specialization in Languages. Developed foundational linguistic skills across various foreign languages.
Availability
Location
SpainAuthorized to work in
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