samuele lacchiniSL
Open to opportunities

samuele lacchini

@samuelelacchini

Detail-oriented digital trust and safety analyst with hospitality experience.

Spain
Message

What I'm looking for

I am looking for a role that values safety and customer satisfaction, with opportunities for growth.

I am a dedicated digital trust and safety analyst currently based in Barcelona, Spain. My experience at Telus has equipped me with the skills to ensure online safety and trust, while my previous roles in hospitality have honed my customer service and problem-solving abilities. I thrive in dynamic environments and enjoy tackling challenges head-on.

With a Bachelor's Degree in Languages for Business, I possess strong communication skills in multiple languages, including Italian, English, Spanish, and French. My technical proficiency spans various operating systems and hospitality management software, enabling me to adapt quickly to new tools and processes. I am passionate about leveraging my skills to contribute to a team that values safety, efficiency, and exceptional service.

Experience

Work history, roles, and key accomplishments

TE
Current

Digital Trust and Safety Analyst

Telus

Jul 2024 - Present (1 year)

Analyzed digital content to ensure trust and safety standards were met. Contributed to maintaining a secure online environment.

SH

Hostel Staff

Sun & Moon Hostel

May 2024 - Jun 2024 (1 month)

Managed guest check-ins and check-outs, handled calls and emails, and coordinated internal departments. Processed payments and managed reservations efficiently.

Education

Degrees, certifications, and relevant coursework

Università Cattolica del Sacro Cuore logoUC

Università Cattolica del Sacro Cuore

Bachelor's Degree, Languages for Business

Completed a Bachelor's Degree in Languages for Business. Focused on developing linguistic proficiency and business acumen relevant to international contexts.

LV

Liceo Statale Virgilio

High School Diploma, Languages

Obtained a High School Diploma with a specialization in Languages. Developed foundational linguistic skills across various foreign languages.

Tech stack

Software and tools used professionally

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samuele lacchini - Digital Trust and Safety Analyst - Telus | Himalayas