Open to opportunities

Isabel Piquer

@isabelpiquer

Message

AI performance analyst and content moderator driving model quality through precise evaluations.

Spain

Message

What I'm looking for

I seek roles where I can evaluate and improve AI model outputs, collaborate cross-functionally, and apply data-driven feedback to enhance model quality.

I am an experienced content moderator and AI performance analyst with over six years ensuring content safety and improving model outputs through detailed evaluations. I have contributed to Human Eval projects (Concise Summary, TNFM), participated in Outlier AI training, and applied rigorous metrics like completeness and groundedness to boost model reliability.

I blend content moderation expertise, copywriting experience, and team collaboration to provide actionable, data-driven feedback that supports continuous fine-tuning and operational excellence. I am passionate about refining prompts and helping teams maintain high quality standards for AI systems.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

TELUS Digital

May 2021 - Present (4 years 6 months)

Moderated user-generated content to ensure policy compliance and operational standards, analyzed complex cases, and met performance goals while collaborating with cross-functional teams to reduce errors and improve processes.

Content Moderation Quality Assurance Cross Functional Collaboration Prompt Evaluation Multilingual Review

Education

Degrees, certifications, and relevant coursework

Outlier

Contributor, AI Evaluation / Applied Theater

2023 -

Activities and societies: Applied detailed evaluations for model output focusing on completeness, understanding, and groundedness; collaborated on model performance assessment.

Participated in training sessions for model evaluations and contributed to refining prompts and evaluation metrics.