Open to opportunities

Ali Arshad

@aliarshad

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Customer-centric Product Manager with a strategic, product-first mindset.

Pakistan

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What I'm looking for

I am looking for a role that fosters innovation, values customer feedback, and offers opportunities for professional growth.

I am a customer-centric Product Manager with over 3 years of experience in the e-commerce and fintech sectors. My journey has been marked by successfully launching new products, driving revenue growth, and reducing costs. I combine strong business acumen with technical expertise, approaching challenges with a strategic, product-first mindset.

At Udhaar Book, I spearheaded A/B testing and UI/UX optimization, significantly boosting our conversion rates. I also built a robust customer feedback loop, which improved our Net Promoter Score from 6.5 to 8.1. My experience at Zarya App involved optimizing product algorithms and enhancing user engagement, while my role at Dastgyr Technologies focused on automating processes and improving operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Product Manager II

Current

Udhaar Book

Jun 2023 - Sep 2024 (1 year 3 months)

Led product management for a B2B bookkeeping app, optimizing UI/UX and increasing conversion rates. Developed a customer feedback loop, enhancing NPS and streamlining onboarding processes, significantly reducing customer acquisition costs.

UI UX Customer Feedback Analysis Product Lifecycle Management Agile Scrum Conversion Rate Optimization Data Analysis Product Development Stakeholder Management

Product Manager

Zarya App

Feb 2022 - Jun 2023 (1 year 4 months)

Managed a B2B dropshipping platform, enhancing product suggestion algorithms and search engines. Increased user engagement through gamification and conducted user interviews to inform product roadmaps.

Product Management User Engagement Gamification User Interviews Product Roadmapping Data Analysis Customer Insights Agile

Associate Product Manager

Dastgyr Technologies

Feb 2021 - Feb 2022 (1 year)

Supported product management in a B2B e-commerce marketplace, conducting customer journey mapping and feature prioritization. Implemented automation features that significantly reduced costs and improved sales.

Customer Journey Mapping Product Feature Prioritization Automation Product Development Data Analysis Agile Inventory Management

Education

Degrees, certifications, and relevant coursework

Institute of Business Administration

Bachelor of Business Administration, Business Administration

2017 - 2021

Completed a Bachelor of Business Administration, focusing on core business principles, management strategies, and entrepreneurial skills essential for success in the business environment.