Looking for a job

ali ahmed

@aliahmed3

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Customer service enthusiast with strong communication and problem-solving skills.

Egypt

Message

What I'm looking for

I am seeking a position in customer service or call center where I can apply my communication and problem-solving skills. I prefer a dynamic work environment that supports my growth and contributes to enhancing customer experience. I aim to work with a professional team, providing solutions with opportunities for career development.
Language: Arabic

Call Center Experience:

I have worked for [insert number of years or months] in the call center and customer service field, where I was responsible for handling inbound calls, making outbound calls to promote services, resolving customer issues, and providing technical support when needed. I have experience using CRM systems and working within a team to achieve sales and customer service goals. I possess excellent communication skills and can handle various personalities and pressure in a fast-paced work environment.

Experience

Work history, roles, and key accomplishments

Current

AI Project Specialist

Current

Confidential Company

Worked on projects applying artificial intelligence in customer service and call center environments. Integrated AI chatbots and virtual assistants to enhance support and streamline communication. Collaborated with data scientists to optimize machine learning models, improving response times and personalizing customer experiences. Trained AI models using NLP for better understanding of customer inquiries.