Ali AhmedAA
Open to opportunities

Ali Ahmed

@aliahmed

Dynamic and results-oriented Customer Success Manager

Pakistan
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What I'm looking for

Seeking a challenging role that leverages my expertise in customer success management to drive revenue growth and customer satisfaction.

As a seasoned Customer Success Manager, I leverage my expertise in driving client satisfaction and revenue growth to deliver exceptional results. With a proven track record of proactively managing portfolios, fostering long-term client relationships, and collaborating cross-functionally, I excel in identifying strategic opportunities and consistently exceeding targets.

With a strong background in data analysis, I effectively identify opportunities for upselling, cross-selling, and expansion within existing accounts. My expertise in client relationship management, customer success strategy, and cross-functional collaboration enables me to drive mutual success and fuel robust revenue growth.

As a goal-oriented and results-driven professional, I thrive in fast-paced environments, consistently surpassing quarterly and annual targets. My exceptional communication and presentation skills, combined with my ability to resolve issues promptly, make me an invaluable asset to any organization.

Experience

EI

Schedule Manager / GSA Point of Contact

Enterprise Technology Solutions Inc.

Aug 2018 - Jan 2022 (3 years 5 months)

Oversaw a team of 15 individuals, ensuring seamless operations and exceptional service delivery to clients.

Tech stack

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